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Joskos Solutions

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Joskos Solutions Reviews

3.6

72% would recommend to a friend

(52 total reviews)
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Nick Madhavji

89% approve of CEO

66% positive business outlook

Joskos Solutions has an employee rating of 3.6 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Joskos Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
2.0
14 Apr 2018
Recommend
CEO approval
Business outlook

Pros

-you can learn alot working with them by yourself -Flexible working hours(08:00-17:30 in office, and 08:00 to 16:00Pm in field) - -

Cons

-Very low Salaries -Very rude and disrespectful managers/management -No sick leave -You have to take annual holidays when schools are off or even when they don't need you to work, not when you need the holidays -You are forced to work like laborer during the summer holidays times during projects and extra long hours without any extra compensation -There is so much favoritism in the company, only the people who are close to managers are more appreciated/rewarded. -Alot of engineers are leaving or always thinking and applying for jobs going for interviews , so employee turn over is very high all the time.

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Joskos Solutions Response
8y
Here at Joskos we find it very unfortunate when one of our past employees feels they have had a negative time during their tenure with us. This is however extremely rare so much so that we know with 100% certainty which engineer it was who has left this anonymous review. These comments follow a long period of sustained poor performance on his part which eventually led to him being one of the few instances where we have had to release an employee. We feel his experience at Joskos was definitely an exception and not the rule. I will now address each of the negative points made here for the benefit of any 3rd party reading it in order to provide some balance to his perspective: 1) We make initial offers to engineers based on their technical competency and IT knowledge. We then conduct regular pay reviews where performance and personal development are rewarded accordingly, if you are not interested in increasing these attributes then neither will pay be increased. 2) Most of our clients and employees really like our company culture here. While we can't be sure in which instance this engineer felt management were rude to him, we would advise our people and talent team are always on hand to provide impartial mediation for any potential situation like this. Unfortunately this is the first time we have heard about this particular grievance so we were unable act while he was still with us. 3) Obviously employee sickness will happen from time to time and we are not in the habit of docking our employees pay when it does. However when an engineer has told his team he will going to a gig and calling in sick the next day (as was repeatedly the case here) then we have to draw the line somewhere. 4) We are growing/picking up new clients all the time and we have actually increased revenues by 30% YOY for the past 5 years now so obviously this will require additional recruitment. Simply allocating our talent budget to existing employees isn't going to service new contracts unfortunately, while we are open to listening to potential new business strategies from our employees we feel this particular idea might require some additional thought. 5) IT can be a transient industry and while some engineers might seek a new challenge after 1-2 years as per their MO, we also have engineers that have been with us for 5-10 years or even rejoin us after a few years away. Everybody's IT journey is going to be different and we will never begrudge anybody for seeking career advancement in pastures new. 6) If you work in our projects team then during schools holidays (our projects season) occasional overtime might be required. We would never expect this to be done unpaid however if you consistently forget or refuse to fill in a time sheet (again as was the case here), then there may be an issue. 7) Enthusiastic personal development and providing great service to our clients will ALWAYS be rewarded at Joskos, whether that be in the form of positive appraisal, remuneration or creating new team leaders/managers as our company grows. Our employee advancement strategy is based on values we were founded on and thoroughly believe in, if this could be considered favouritism then unfortunately we are guilty as charged. If you are interested in learning more about Joskos feel free to apply to one of our vacancies or call our people and talent line: 020 7424 6960
1.0
25 Sept 2020
Recommend
CEO approval
Business outlook

Pros

I can not think of any

Cons

I resigned after less than 2 weeks in my role. Unprofessional and chaotic environment. I was put in charge of 11 schools with no internal training or support. I was employed as a 1st Line Engineer but was expected to resolve 1st Line to 3rd Line issues. I was told I will shadow a senior engineer in my first week but it did not happen. Now they are refusing to pay my full salary and expenses even though I returned my work phone and laptop and received an email confirm that it's in an excellent condition. My manager admitted they have a high turn which says a lot about the company

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Joskos Solutions Response
5y
We want to thank you for taking the time to give us your feedback. We are really sorry that your experience at Joskos Solutions did not match our intention of being the best place that you ever worked. We are taking your feedback and addressing all the places we missed in delivering a great experience for you.... We will look into your experience. If you would like to share more about your experiences please contact us by emailing people@joskos.com so that we can discuss further. Thank you again for the feedback. It helps us make Joskos Solutions a better place and best of luck in your future endeavours.
5.0
7 Jul 2019
Recommend
CEO approval
Business outlook

Pros

This is a company with a wide range of embedded experience in the field of providing ICT Managed Services and Technical Support to mostly educational establishments across the UK. An adaptable qualified workforce made up of both technically competent engineers and an equally enthusiastic and competent administrative team who work in sync with engineering teams to ensure the customers get value for their various tech support contracts. A highly effective support help desk geared towards providing speedy responses to tech support requests coming in from various customers; with support request tickets adequately addressed and resolved with alacrity by our qualified engineers. A most amazing and inspirational CEO (Nick Madhavji) with a crystal clear vision for enhancing the future of ICT Managed Services Solutions in schools, and an ongoing mission statement which is clearly communicated to, accepted by, and correspondingly galvanises the Joskos Solutions workforce to willingly perform above and beyond the call of duty. Human Resources personnel that genuinely care about the health, safety and wellbeing of their entire workforce. Joskos Solutions is an ICT managed Services Company that goes the extra mile to find definitive, viable and permanent solutions to those difficult technical problems customers may encounter, that many other companies have a great reluctance addressing. A genuine equal opportunities company incorporating a united workforce with a tight bond harbouring a mutual respect for one and all.

Cons

Much of the workforce work above and beyond the call of duty in their daily mission to provide the perfect support solutions to Joskos Solutions Customers - is that a bad thing? No it isn't!

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Glassdoor has 56 Joskos Solutions reviews submitted anonymously by Joskos Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Joskos Solutions is right for you.