Kayako Reviews

4.1

77% would recommend to a friend

(56 total reviews)

Andy Tryba

100% approve of CEO

71% positive business outlook

Kayako has an employee rating of 4.1 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kayako employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

56 reviews
4.0
13 Jul 2015

Recommended

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a freshly launched UK company (but one that has been around for a while in native India) and one of the things that really stands out is great culture. From founders to team, the atmosphere is relaxed and respectful throughout. There's no unnecessary pressure from the founders and this is far from your 'traditional' workplace. Everyone takes responsibility and people work together in teams to achieve best results. This provides for an environment where everyone thrives to achieve excellency, people constantly push the boundaries and are free to innovate. Great workplace, excellent product, awesome team and a fresh approach from the founders.

Cons

Sometimes things need to happen faster to ensure the product doesn't end up lagging behind the competitors.

5.0
15 Sept 2014
Recommend
CEO approval
Business outlook

Pros

All staff are very friendly and focused on giving our customers the experience we can be proud of. My co-workers are always there to lend me a hand or shoulder for those days when nothing goes right.

Cons

There is a wide variety of skills required, which makes the job interesting, but at the same time, can lead to a bit of pressure when customers have issues.

Viewing 1 - 3 of 56 Reviews

Glassdoor has 61 Kayako reviews submitted anonymously by Kayako employees. Read employee reviews and ratings on Glassdoor to decide if Kayako is right for you.