Labelbox Reviews

3.3

52% would recommend to a friend

(77 total reviews)

Manu Sharma

50% approve of CEO

50% positive business outlook

Labelbox has an employee rating of 3.3 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Labelbox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
5.0
16 Sept 2021

Very happy I chose Labelbox

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great start-up culture with young humble founders who have a strong sense of doing the best they can to build a great company. There are no crazy ego's or psychopathic founders here. Labelbox makes a big effort to hire smart balanced people who simply are not jerks. There is no politics and no toxic culture so often in high growth companies. Everyone is there to help and there is a strong sense of determination to be the best in the market and grow the business into something very special. Despite young founders, they have been smart to hire experienced dynamic senior management across the company. So it's no kindergarten but rather a good balance of move fast, be smart and no BS. Sales has a very strong voice in the business pushing for high performance but without the negativity so often a strong sales culture can bring. The product is amazing and real, it's market-leading and customers love it. The potential in the market is fantastic and there is genuinely almost overwhelming opportunity in the market. It’s still a young company so there are loads of gaps but as they get filled they will dominate their industry. Having great VC backers, strong product, great vision, smart cool focused people and a great culture of determination and achievement, the writing is on the wall for the next big AI success story.

Cons

It's a young company so loads of gaps which is expected. It's not a place for people who want things done for them or needing loads of structure. It's a high energy creative space.

1.0
28 Jan 2021

Lots of potential, poor culture and leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most of the team are great to work with. They are smart people who care about what they do and want to do the job well - The daily work is satisfying with good customers and a problem space within AI that is challenging - Work environment is flexible and the company has supported fully remote for many years even before COVID - People at the company genuinely want to make it better, they work hard and want it to succeed despite opposition

Cons

- Exec team is distrustful and suspicious of employees especially CEO Manu. Brian is COO even though he is listed as CEO on glassdoor - Lots of micro-management. There are hourly pings in slack if things aren't moving at the breakneck speed CEO wants. What he wants changes daily and contradicts itself - People are fired and disappear without warning. One day they are there the next they don't show up to a meeting and you have no idea why - The company values are used against people to validate harassment, long hours, and firing anyone who disagrees with the methods and direction of management. In particular 'craftsmanship' which was so misused, it became an inside joke - Scapegoating happens often. There has to be a villain: either a person or a whole team that is the problem with little accountability or ownership of the problem at the leadership level

avatar
Labelbox Response
5y
Thanks for the feedback - we’re happy to hear you found the work satisfying while recognizing the very hard problem we’re trying to solve within the industry. Yes, our team is fully distributed globally, so emails and slack messages may come in late into the night- as we encourage our team to work when they’re most creative and effective - and as a company which thrives on asynchronous communications, our team knows that no response is expected or required at night or on weekends. When people leave the team, either voluntarily or involuntarily, it’s either because this ultimately wasn’t the right fit for them, they weren’t meeting the high bar we set for ourselves, or have had ongoing performance issues. It’s company policy to not share details of departures with the entire company out of respect for each and every employee. We do take feedback seriously and follow up with action items from anonymous employee feedback. The founders are continually investing in their growth and leadership skills and realize no one is exempt from making mistakes and are always striving to grow and learn from our mistakes.
3.0
17 Sept 2021

Good company, poor leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ Liberal remote work policy + Flexible and understanding people + Respect for work / life balance + Benefits packages + "Unlimited" time off

Cons

- No 401k matching - "Unlimited" time off - Lots of hyper-growing pains - Very poor, inexperienced leadership - Pay attention to the unnatural increase in positive reviews during the month of September 2021. This was in direct response to the CEO begging for positive reviews at an all-hands meeting, and the people close to him complying. There is a stark contrast between the reviews prior to this, and have skewed the current ratings to his direct benefit.

Viewing 1 - 3 of 77 Reviews

Glassdoor has 90 Labelbox reviews submitted anonymously by Labelbox employees. Read employee reviews and ratings on Glassdoor to decide if Labelbox is right for you.