Reviews by job title

28 reviews
4.0
2 Jun 2023

It's Alright

Recommend
CEO approval
Business outlook

Pros

Very nice account managers Free CEU's - Good amount of education Flexible Schedule as needed Good amount of PTO

Cons

No 401k match No raises A lot of insurance options to choose from but none of them are good Lack of room to grow, move up with the company

3.0
30 Aug 2023

Disappointed

Recommend
CEO approval
Business outlook

Pros

They hired me giving me a start to my medical coding life.

Cons

The promised 2 full weeks of training didn't even come close to happening...then found out you were expected to keep up on the training on your own time, not paid.. From my first day, working here was chaotic and stressful!!! Communication was only when something went wrong. I learned that the "word" of your manager and HR rep means nothing. Make sure you get EVERYTHING in writing before you agree to nd/or sign anything....I signed out of pure pressure and my managers word and well it all backfired in my face, lesson learned.

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LexiCode Response
2y
Thank you for sharing. LexiCode prides itself on our coder training programs and are very sorry to hear you did not have a positive experience. If you are willing to share more details please contact me directly at karen.bloomer@lexicode.com anytime.
3.0
20 Mar 2023
Recommend
CEO approval
Business outlook

Pros

- Fair pay when I began but no raise during. The only reason I made more per hour when I left is because I received a promotion (pro because there is room for qrowth within the company). - You will be expected to report to several account managers. The one who hires you on but then there is an account manager over each client as well. So, while you might not work for the same client/account manager during your employment there, you will still have your main account manager. The reason I feel like this is a pro is because you have that one constant who stays over you throughout your tenure (Melissa Sadek, in my case, and I could not have ask for better) and since he or she has known your work ethic, etc… since you began your employment, he or she can act as an intercede for you you with the new client/clients you may be working for from time to time. - I can’t speak much regarding benefits because I stayed on my husband’s during my time here. However, from what I’m hearing the benefits are not as good this year as they have been in the past.

Cons

- Quantity is considered more important than quantity. - You might end up feeling more like a warm bodied robot than a human. - Administrative duties cannot be reported as time worked. I.e. Reading company e-mails and/or phone calls and responding back is done on your own time which is not a really big deal but the time does add up throughout the week. - No raise

3.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Education and CEUs available Paid in between clients Flexible hours

Cons

No raises..none. Zip Lots of system and company changes Managers are moved around a lot ,so they are lost when I comes to the clients ways of doing things sometimes. It can make processes and everyday work days hard

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LexiCode Response
1y
Thank you for your feedback. We actively seek feedback to continually improve our employee experience, and your input is appreciated. LexiCode is committed to implementing competitive pay practices for all employees, and are regularly giving raises to our coders. If you are willing to share more details about your situation please contact me directly at karen.bloomer@lexicode.com anytime.
5.0
29 Oct 2024

Okay

Recommend
CEO approval
Business outlook

Pros

Permanent work from home and managers do not micromanage which is good.

Cons

No SMEs to assist employees

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LexiCode Response
1y
Thank you for taking the time to share your experience. There is an SME that can help employees with any client, coding, or employment question you have! Please ask your manager for assistance contacting the right SME for your needs.
1.0
14 Oct 2024
Recommend
CEO approval
Business outlook

Pros

First, be advised they over-hire, even when they don't have the clients. Meanwhile, you get paid to review dated education videos (all about the books) and might get assigned to the client associated with UHC, with its unrealistic demands, and may easily get benched during the long, 4 week QA review process. Oh no wait - they lost that client!

Cons

Micromanagement : you get a manager, a company employed client manager, (may or may not be a coding manager) and guess what--a client manager! You'll get last minute demands for calls using Google Meet (horrible meeting app) with people whom you don't know. They are well-known for a very long and dated Quality Review process where auditors complete charts before you respond, and until recently, you may be Unpaid for the time you spend on those reviews. In several months, I have actually coded for about 2 weeks. Both assignments, they lost the client, but blame the coder. This is not the place to work for an experienced coder with strong technology skills.

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LexiCode Response
1y
LexiCode has many client contracts and internal training opportunities, which allows us to maintain consistent employment opportunities regardless of client changes. We encourage employees to participate in our employee survey process to share their opinions. This survey helps us take specific actions to improve LexiCode. Your feedback will be helpful in our continuous review and improvement process. Or you may contact me directly at karen.bloomer@lexicode.com anytime.
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