Liberty Reviews | Glassdoor.co.uk

Liberty Reviews

Updated 7 February 2019
84 reviews

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2.7
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Adil Khan
5 Ratings

Employee Reviews

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Pros
  • "Generous staff discount (35%) compared to other department store competitors" (in 7 reviews)

  • "Good company to work for especially intern" (in 5 reviews)

Cons
  • "Head office managers bully people below them and new ideas are not openly accepted" (in 9 reviews)

  • "Very long hours, poor work life balance" (in 6 reviews)

More Pros and Cons

  1. "Store Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Specialist in London, England
    Former Employee - Brand Specialist in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty full-time (More than 3 years)

    Pros

    Possibilities to advance in career. Work with great managers and great development tools.

    Cons

    Working weekends and starting later in the day

    Advice to Management

    Appreciate the best staff


  2. "Great management - they nurture you and opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England
    Current Employee - Sales Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty part-time (More than 3 years)

    Pros

    Good opportunity to work up. Great colleagues.

    Cons

    I had my lunch stolen from the staff fridge a few times

    Advice to Management

    Generally great

  3. "The vintage concession in Liberty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England

    I worked at Liberty full-time (More than a year)

    Pros

    Flexibility
    Working at Liberty (concession)
    Good opportunity to enter the Luxury business

    Cons

    Psychological harassment
    Chaotic workspace
    Long Shifts
    Low salary


  4. "My Department is great, the rest of the business is built on a decaying legacy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor
    Current Employee - Customer Service Advisor
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Liberty full-time (Less than a year)

    Pros

    1.5 hour breaks
    Customer Service and Operations are the only department that know what theyre doing
    Head Office Management - so good and they try their best to make it a great place to work
    Flagship store Management - SOME of them are so good and they work so hard to do what they can
    35% Discount on most things
    Despite the absolute circus that goes on behind the scene, the company is growing.

    Cons

    Bad ethos in the store
    Some departments are running on fumes, don’t know what they’re doing
    The pay
    Working weekends/shift pattern
    The company structure has changed twice in 4 months
    Really hard to get basic things done because the processes in place don’t make sense

    Advice to Management

    Abandon ship. Your work will be more greatly appreciated at another company.


  5. "Lovely company but high turnover of6staff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Liberty full-time (Less than a year)

    Pros

    Working in beautiful surroundings and products

    Cons

    Can be long hours sometimes

    Advice to Management

    None


  6. "Horrendous workplace, choose anywhere but here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Liberty full-time

    Pros

    Great discount and pension scheme.

    Cons

    Head office managers bully people below them and new ideas are not openly accepted.
    Managers take other peoples work as their own.
    Negative attitudes within the workplace.
    Lots of talk and no action.
    Training does not exist, even when requested its denied.
    Progress isn't an option unless someone leaves, however the teams are so small it takes ages for this to happen and then often they'd rather employ externally.
    Animosity between head office and store staff.
    HR are useless and don't care about improving culture for younger/new employees.


  7. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Liberty full-time

    Pros

    You received a very good Commission package

    Cons

    Treated like an animal constantly

  8. "Not bad, but not great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty part-time

    Pros

    Generous discount, great products, lovely building, flexible working hours.

    Cons

    Pay is low, management on all levels is poor. Poor communication between head office and store staff

    Advice to Management

    Walk the talk


  9. "Amazing when I started, awful when I left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England
    Neutral Outlook
    No opinion of CEO

    I worked at Liberty part-time (More than a year)

    Pros

    Good incentive.
    Amazing management when I started in 2015.
    Friendly co-workers on same level of employment.

    Cons

    Management got worse and worse over 2 years.
    No communication from top down.
    Head office looks down at staff in store.
    Constant mistakes in pay/incentives/rota.


  10. "Import coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Liberty full-time

    Pros

    staff discount
    well located offices

    Cons

    no progression
    absent management