LingoAce Reviews

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your frustrating experience and would like to address your concerns. Pay Rate: Our pay rates are structured based on teacher qualifications, experience, and subject matter. We encourage teachers to review our full compensation structure, which includes incentives and bonuses for performance. Penalties and Deductions: We understand that deductions are a significant concern. Our cancellation and punctuality policies are designed to ensure reliability for our students and families. If a parent requests you to end a class early, you can and should formally appeal this deduction through the system. Our team will review the class recording. Customer Service: For immediate assistance, please contact our Teacher Management team directly via Microsoft Teams. To expedite a resolution for your specific case, please provide your registered email address so we can locate your account and investigate the deductions you mentioned. We are committed to fostering a fair and supportive environment for our educators. We would appreciate the opportunity to make it right. Please reach out to us directly so we can personally assist you.

Thank you for sharing your concerns. We sincerely apologize for the frustrations you have experienced and appreciate your feedback, which helps us identify areas for improvement. We want to emphasize that we highly value our teachers' commitment and reliability. We understand that occasional absences are unavoidable, and our policy allows teachers to cancel classes without penalty by cancelling at least 24 hours before the beginning. We apologize for the inadequate responses you received. We are reinforcing training for our support team to ensure personalized, helpful replies rather than relying solely on pre-made materials. We strive to handle parent feedback fairly and transparently. Teachers are never dismissed solely based on a single complaint but are given opportunities to address concerns. We are committed to treating all teachers with fairness and respect. We truly value your perspective and are committed to fostering an environment where every teacher feels respected, supported, and heard.