LiveVox Reviews

4.0

65% would recommend to a friend

(161 total reviews)

John DiLullo

39% approve of CEO

52% positive business outlook

LiveVox has an employee rating of 4.0 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LiveVox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

161 reviews
5.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Product built in the cloud for true CCaas deployment with pricing structures that drove high customer retention in the upper 90’s

Cons

Bring forth a more robust content knowledge system to complete the offering was always in the works

1.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The job gave me a paycheck and they had good insurance.

Cons

Manager had favorites. Lots of foul play and corruption. The office in Fairview Heights ended up closing.

Viewing 1 - 3 of 161 Reviews

Glassdoor has 171 LiveVox reviews submitted anonymously by LiveVox employees. Read employee reviews and ratings on Glassdoor to decide if LiveVox is right for you.