Pros
Take control over things that desperately need shaping.
Cons
Difficult to find many positives here. Management is highly toxic despite a bloated executive structure — titles carry little weight and the lack of mutual respect across levels is evident. Collaboration is minimal, with "we're a scale-up" routinely used to excuse poor culture. Strategic direction is inconsistent at best. Leadership chases trends — crypto, AI — without any apparent research or rigour underpinning the decisions, resulting in constantly shifting targets. The core product is one of the weaker offerings in the hospitality space. Customers are routinely oversold, implementations run late, and dissatisfaction is widespread. Retention appears largely driven by the legacy Abacus product rather than any merit of the current platform. Readers beware - many of the positive reviews left on here are not reflective of the actual culture of the place. Unsure how they got past Glassdoor.
