8y
Hey, Andy here. Thanks for sharing your feedback. There’s a lot to unpack here:
1 - Re: Our mission. Our mission to democratize discovery is indeed a genuine one and I’m happy that it attracted you to Logikcull in the first place. Read our customer reviews here: https://www.capterra.com/p/142312/Logikcull/#reviews
2 - Re: Valid reviews. You mention the employee Glassdoor reviews as being “manipulative and fake”, but you also mention Logikcull being a great career opportunity and that there are a lot of great people at Logikcull. I have no way of knowing since these reviews are anonymous, but I assume that the same great people you mention are the ones writing these positive reviews.
3 - Re: leadership changes. This year we’ve been fortunate enough to bring on LauraLee Guerrero as our first VP of People & Places, Michelle Price as our first VP of Design, and Patrick Barry as our first COO. There have been no other leadership changes.
4 - Re: Turnover. Being a fast-growing tech company we’re not immune to turnover. The technology sector has the highest turnover at 13.2%. See data here: https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3-industries-with-the-highest-turnover-rates
As of Q218 our turnover is actually under the tech sector industry standard at 8%. That said, we can, and will, do better. We have close to a dozen employees that have been with Logikcull for over 5 years, and 5 of them have been here for 10+ years. We’re building a company that will last. So we hope to see more people celebrate 5, 10, 15, and 20+ year anniversaries.
5 - Re: Speaking with employees. We know that when candidates are interested in a role at Logikcull they are interviewing us as much as we are interviewing them. We provide employees with multiple rounds of interviews including both technical and cultural questions, with employees across departments, and we leave room for candidates to be able to ask any questions they have of us. We also encourage candidates to find our staff on LinkedIn to prepare for their interviews. We agree that employees should do their research!
6 - Re: Press coverage and the CEO spotlight. We do our best to highlight our amazing employees whenever we can. At all hands events. On the blog. And in interviews. Meet our new VP of Design, Michelle Price: https://blog.logikcull.com/buildingtheloop/logikculls-michelle-price-on-customer-first-design
Whew! That was a lot to unpack. Glassdoor is great, but it’s important to hear both sides of these reviews so that, in your words, people can do their homework. Otherwise it’s just hearsay.
I hope this was helpful to whomever happens to read these replies!
Andy, CEO
