London Underground Reviews

Updated 24 Feb 2021

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4.4
90%
Recommend to a Friend
88%
Approve of CEO
London Underground Commissioner Mike Brown
Mike Brown
78 Ratings
Pros
  • "Free travel for you and someone in your household, 10 weeks allocated holiday per year(in 26 reviews)

  • "Good perks of free travel and plenty of annual leave(in 10 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Station Assistant Multi Functional in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at London Underground full-time for more than 8 years

    Pros

    Good Money, flexible hours and great holiday. Unbeatable

    Cons

    Shift work but if you like it it's fine

    Continue reading
  2. "Good stuck with dead weight of useless staff"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at London Underground full-time for more than 3 years

    Pros

    Fair pay and travel on TFL services

    Cons

    The most anti social working hours I’ve ever done and I’ve worked in many jobs over the years which all include shifts. Useless staff from a time long past in job roles way a above their skill set.

    Continue reading

  3. "Customer service manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at London Underground full-time for more than 10 years

    Pros

    Good salary, 10 weeks holiday paid, free pass, good pension, career progression and good working environment.

    Cons

    Shift work, dealing with rude customers.

    Continue reading
  4. "Lu"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 

    I have been working at London Underground full-time for more than a year

    Pros

    Good pay, holidays, good colleagues

    Cons

    Unsociable hours, working most Bank Holidays

  5. "general review of company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Controller in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at London Underground full-time for more than 10 years

    Pros

    excellent employer good pay and pension

    Cons

    working against everyday stringent budgets

    Continue reading
  6. "Train operator"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - TrainDriver in Barking, London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at London Underground full-time

    Pros

    Good salary and great pension

    Cons

    Shift work. No work life balance

    Continue reading
  7. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Train Maintainer in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at London Underground full-time for more than 10 years

    Pros

    Pension is great Leave is plentiful Sick leave is good Job security is the most important thing

    Cons

    Shift work, losing your weekends

  8. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at London Underground full-time

    Pros

    Free travel for you and someone in your household, 10 weeks allocated holiday per year.

    Cons

    Working unsocialble hours, no real support from threats to well being, 7 days working can be taxing.

  9. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Duty Depot Manager in London, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at London Underground full-time for more than 8 years

    Pros

    great pay and benefits. Fun place to work

    Cons

    shift work and wasted money

  10. "Great company however a lot of 20+ years colleagues that's can't wait for retirement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Assistant I in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at London Underground full-time for more than 3 years

    Pros

    Free travel on TFL Services, Annual leave

    Cons

    Customers get abusive for no apparent reason

Viewing 1 - 10 of 161 English Reviews

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