MYCOM OSI Reviews

3.2

45% would recommend to a friend

(135 total reviews)

Andrew Coll

53% approve of CEO

45% positive business outlook

MYCOM OSI has an employee rating of 3.2 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MYCOM OSI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

135 reviews
1.0
17 May 2021
Recommend
CEO approval
Business outlook

Pros

Great people to work with (excluding Inflexion appointed leaders), nice atmosphere, solid products, opportunity to grow professionally and earn good money. I've established valuable relationships there and some I consider as lifelong friendships.

Cons

Since acquisition by Inflexion the company has been deteriorating rapidly in all aspects. Previous leadership had a vision how to develop the company, retain talent and grow the business despite challenging climate. They had been instrumental in doubling the revenue in 3 years prior to acquisition by private equity. After purchase Inflexion swiftly proceeded to purge the old guard and brought in their own people who have absolutely no idea how to manage an ISV business in OSS space. They executed relentless cost reduction programme, expanded finance team beyond recognition while reducing headcount in crucial areas such as product, support, customer service and delivery. There has been a massive exodus of people over past year, people have been disappointed and disillusioned, no one believes that under current management the company can thrive again. String of business mistakes and bad decisions continues and results in loss of long-standing customers and sharp decline in revenue. My advice is to avoid this place until it's sold again to a more competent growth capital firm (which understand this industry) like Thoma Bravo or Apex Partners.

avatar
MYCOM OSI Response
5y
This is an interesting viewpoint. On reflection and with great consideration into this, it is wildly inaccurate in regard to the performance of the business - we are in our strongest year yet and our 3Y strategy remains on track. There is no doubt that we have undergone a deliberate transformation and have built teams in our strategic locations. The commercial changes are a benefit to both the teams around us in regard to career opportunities and our shareholders. Equally, we have not underestimated how transformation impacts team engagement, which is being addressed through our Wider Leadership Team. Reviews are anonymous and as we didn't have a VP for Sales in Slough, I assume this job title is not accurate. This leads me to assume you were a casualty of these changes but either way, I wish you all the success in your future career. If you would like to discuss your feedback further, then please do reach out.
1.0
17 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Free bread, biscuits and the occasional cake. Toilets are clean and you will spend a lot of time sitting there thinking about where your career went so badly wrong.

Cons

- Hire and fire company, which is very well known in the industry so keep your CV and contacts warm. - Office based only and you will be severely punished if late as the office PA tracks when people arrive and leaves, reports this to the CEO. - No training, no support, no guidance, no career potential or growth. - Very poor HR, they even write their own Glassdoor reviews. - Zero work/life balance, be prepared to work 12hr days and weekends with no recognition or reward.

Viewing 1 - 3 of 135 Reviews

Glassdoor has 145 MYCOM OSI reviews submitted anonymously by MYCOM OSI employees. Read employee reviews and ratings on Glassdoor to decide if MYCOM OSI is right for you.