Matalan Retail Reviews

Updated 10 May 2021

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3.2
52%
Recommend to a Friend
67%
Approve of CEO
Matalan Retail Managing Director Jason Hargreaves
Jason Hargreaves
247 Ratings
Pros
  • "20% discount from day you start(in 41 reviews)

  • "Staff discount cards and family discount(in 34 reviews)

  • Cons
  • "the only downside is that it is minimum wage(in 93 reviews)

  • "Low pay and lack of progression opportunities(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Good

      10 May 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff and management, sufficient training provided.

      Cons

      I had no issues working here

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    2. 5.0
      Current Employee, more than 1 year

      Great Company

      6 May 2021 - Customer Champion in Wolverhampton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      20% Discount increases with length of service Great work-life balance Family friendly retailer

      Cons

      Sometimes the work is a little repetitive  and can get boring

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    3. 4.0
      Former Employee, more than 1 year

      Good part-time role

      7 May 2021 - Customer Service Advisor in Coventry, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overtime available Good people to work with Training opportunities

      Cons

      Not many benefits Not as flexible as I wanted

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    4. 5.0
      Former Employee

      Matalan Review

      21 Apr 2021 - Wilko Customer Service Assistant L1 in Preston, North West England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff that work well as a team and are very polite to each other and customers. Hardworking and gets the job done.

      Cons

      I wanted more hours to work

      Continue reading
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    5. 5.0
      Current Employee, more than 1 year

      Its a job

      11 Apr 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They're good at ensuring holidays are kept. 20% discount. They're pretty fair individuals

      Cons

      They ignore people's availability slips especially around christmas time, its minimum wage and the overtime now they've dropped manual tills. And they do awkward short shifts that mean you're waiting around all day to do a shift such as 4.30pm to 8.30pm

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    6. 5.0
      Former Employee

      Good

      24 Apr 2021 - Customer Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good, I loved the team

      Cons

      None I liked working at Matalan

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    7. 5.0
      Current Employee

      Overall rating 5

      24 Apr 2021 - Sales Assistant in Swansea, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      30 percent discount for employees

      Cons

      Distance to travel to work

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    8. 3.0
      Former Employee, more than 10 years

      Tough

      9 May 2021 - Store Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Store teams working together gets you through

      Cons

      Rewards and benefits No pay rises High expectations

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    9. 2.0
      Former Employee, more than 8 years

      Avoid

      9 May 2021 - Administrative Manager in Huddersfield, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I don’t have any to add

      Cons

      Too many clicks and unfriendly management

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    10. 3.0
      Current Employee, more than 10 years

      Store manager review

      8 May 2021 - Store Manager in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast pace Team work Communication

      Cons

      No work life balance Low pay for actual role

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    Viewing 1 - 10 of 753 Reviews

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