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MedicalDirector

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MedicalDirector Reviews

3.0

47% would recommend to a friend

(67 total reviews)

Matthew Bardsley

54% approve of CEO

42% positive business outlook

MedicalDirector has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MedicalDirector employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
4.0
9 Jan 2025

Great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun and collaborative and making a real difference to health care

Cons

None I can think of

2.0
4 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Friday drinks The people other than the executives

Cons

Constant lying by executives (just look at the most recent postive review before this, the con is really a con so obvious), poor salary compared to the rest of the software industry while so much money is spent on paying recruiters (300k-600k a year), went through three restructures in the past 2 years, only a handful of developers have stayed for more than a year (they aren't going to last long), in my interview they plain outright lied to my face on what I would be working on, absolutely no room for career growth

1.0
22 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Convenient location in Sydney. Genuinely nice people. Healthcare is a compelling industry.

Cons

First, let me start by saying flat out: every 5-star review of MedicalDirector was created directly in response to a senior management directive. They're not valid reviews and they certainly don't reflect reality. But it was a hearty effort. Most of the longer, and more critical, reviews you'll read here are relatively accurate. While there are many reasons that will attract you to working at MedicalDirector, none of them last very long. Mainly because while the vision is huge and mostly inspiring, the ability to execute and realise anything is hamstrung by money grabbing strategies based on unrealistic expectations of undercooked products, ineffective teams without the clout to affect real change, and competing priorities in time and attention. Quality people understand their value and end up leaving or, upon trying to shake things up, get shown the door for their effort. At least the marketing team are blogging about good things. Further: I don't think the main investors did enough DD on the acquisition as the previous owners played that game perfectly (I am still in awe of the shrewd balls of steel it took to pull that off); I don't think using management consulting strategy to direct a "start up" business is a ever a good idea; I think cultural change takes more time and effort than creating a four-letter acronym and painting a mural; while the senior exec was misaligned at best and schizophrenic at worst, it was entirely the blame of their management; self-serving social media posts do little to hide the fact that talented people will not work here and those left are wondering when is the best time to get out (answer: ASAP); and the CEO and CFO seemed to have another agenda that drove specific actions and behaviours that wasn't truly expressed to staff. And I think that's the biggest problem, You can't run a business with the outward intent that you're selling products to general practice doctors in Australia and really have the overriding goal of making a company look great for the purposes of future acquisition. All while being duplicitous with employees, customers and the broader market. This is why the business rings hollow - there's a basic level of honesty missing, Or maybe I'm misreading things and some people are just awkward communicators. Though, it's probably both. Lastly - if you're considering working here do your research before committing. That means speaking to current and past employees. It means knowing as much as possible before diving in. You never know how long this particular ride is going to last and odds are your career will have nothing better to show for your effort, alas.

avatar
MedicalDirector Response
7y
We’re sorry you had a negative experience with us and do appreciate your feedback, especially your points around transparency – which are key to our continued growth and innovation. We work collaboratively with healthcare professionals to implement their feedback and meet their expectations – and also hear and consider every suggestion, innovation and concern from our employees. This process of innovating and iterating involves new learnings and pushing ourselves outside our comfort zones, and we understand this type of environment isn’t always for everyone. This is all part of our transformational journey, where we’re doing things never before attempted to help the healthcare industry generate better health outcomes. We don’t issue directives for staff to lodge reviews that aren’t a genuine reflection of their experience. Everyone’s different and we respect the diversity of all our people’s opinions. We wish you the best for your future career.
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Glassdoor has 69 MedicalDirector reviews submitted anonymously by MedicalDirector employees. Read employee reviews and ratings on Glassdoor to decide if MedicalDirector is right for you.