Merlin Entertainments Reviews

Updated Jan 22, 2022

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Found 715 of over 811 reviews

3.6
67%
Recommend to a Friend
70%
Approve of CEO
Merlin Entertainments CEO Nick Varney
Nick Varney
300 Ratings
Pros
  • "The Magic Pass (free tickets to all attractions) makes you very popular overnight(in 47 reviews)

  • "Staff is great; very positive work environment(in 37 reviews)

  • Cons
  • "long hours when the season is open(in 60 reviews)

  • "Attractions close a lot leaving not much to do(in 34 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great whilst a student

      Jan 11, 2022 - Retail Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours whilst studying

      Cons

      Limited career progression opportunities at TP

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    2. 4.0
      Current Employee, more than 8 years

      All about the people you work with

      Jan 21, 2022 - Head Of Operations in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people make the business

      Cons

      Pay varies significantly for similar roles

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    3. 4.0
      Former Employee, less than 1 year

      Great!

      Jan 18, 2022 - Finance Manager in Poole, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunities to develop in your role and career progression

      Cons

      I cant think of many cons. Great place to work

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    4. 3.0
      Former Employee, more than 5 years

      Good part time for young persons

      Jan 22, 2022 - Ride Operator in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good part time hours Free merlin pass Discount off Lego Day time hours never later than 7pm finish

      Cons

      Chaotic Physically draining Always short staffed The pay isn’t enough for the physical exercise Pay has decreased as a few years ago ride operators got 50p more an hour, but as minimum wage increased the pay didn’t increase with it Some departments are entitled to an extra 15 min break on an 8 hour shift but now ride operators are not?

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    5. 3.0
      Current Employee

      Good environment not great money

      Jan 18, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment with lots of vibrant people

      Cons

      The money is minimal as can be

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    6. 3.0
      Current Employee

      Alright

      Jan 13, 2022 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people to work with

      Cons

      Bad pay Management are very hard to please

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    7. 3.0
      Current Employee

      Decent job for students but summer is a nightmare

      Jan 11, 2022 - Commercial Host in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      relatively easy work outside of peak times. normally work 9-5 so its good if you want to go out at night etc. if you work hard you can get giftcards and other rewards. some managers are great - if you work well for them they will work well for you like days off when you want etc

      Cons

      minimum wage, some people I know were lied to at interview about what wage they would be getting during summer is unbelievably busy and they understaff as much as possible so you end up very stressed - people ended up off sick with stress towards the end of summer.

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    8. 3.0
      Current Employee

      It's alright

      Jan 5, 2022 - Actor in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working as an actor every day is good and being able to use my training

      Cons

      Problems range from managers who give preferable treatment to members of the team to a GM who is never there

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    9. 3.0
      Former Employee, more than 3 years

      Ok for part time work

      Jan 5, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours to suit other commitments such as university

      Cons

      No real room for progression

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    10. 4.0
      Former Employee, more than 1 year

      nice

      Dec 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work mates, pretty relaxed working environment, good benefits (free tickets to any Merlin Attraction, annual pass discounts, etc). Overall good Saturday job for students.

      Cons

      On your feet for most of the day.

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