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Merlin Entertainments Reviews
Updated 2 Dec 2023
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Full-time, Part-time
English
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Found 977 of over 1K reviews
64% Recommend to a Friend
82% Approve of CEO
Found 963 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Scott O’Neil
48 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Good benefits package including 40 free tickets to employees after 12 months service (20 in first 12 months)." (in 31 reviews)
Cons
- 5.024 Nov 2023Guest Experience ManagerCurrent Employee, more than 5 yearsLondon, England
Pros
Loved working for this company. Great team, amazing opportunities to grow and work for attractions across the world
Cons
The pay is fairly low
- 4.02 Dec 2023Toilet CleanerFormer EmployeeAlton Towers, England
Pros
good manager, nice people in general
Cons
hours, some particular management figures
- 5.022 Nov 2023AdmissionsCurrent Employee, less than 1 yearLondon, England
Pros
Loved the team and the management. Everyone was super helpful
Cons
Nothing bad to say at all
- 3.022 Nov 2023WaitressFormer EmployeeWarwick, West Midlands, England
Pros
Good team, nice location and justified work load
Cons
management not always great, antisocial hours
- 5.016 Nov 2023Project ManagerCurrent Employee, more than 3 yearsLondon, England
Pros
Great company to work for. Lots of internal opportunities within the business in terms of career development
Cons
Strict grading system around pay and benefits
- 5.021 Nov 2023Anonymous EmployeeFormer Employee
Pros
great people and great opportunity
Cons
pay could be better than it is.
- 5.016 Nov 2023Retail Team LeaderFormer Employee
Pros
Great people to work with
Cons
Need to improve on pay
- 4.013 Nov 2023Hotel ReceptionistFormer EmployeeChertsey, England
Pros
Great people to work with
Cons
Small pay considering the work you do
- 5.06 Nov 2023Finance Business PartnerCurrent Employee, less than 1 yearPoole, England
Pros
Good culture and Merlin passes are great
Cons
None I can think of
- 5.02 Nov 2023Retail HostFormer EmployeeLondon, England
Pros
Excellent colleagues, always helpful when needed, bi-weekly pay, near to waterloo station
Cons
Some days were disorganised i.e. poor preparation from the higher ups
Merlin Entertainments Response2moThank you so much for taking the time to leave us a review! We're so pleased you enjoyed working with us and your teammates.
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Merlin Entertainments Reviews FAQs
Merlin Entertainments has an overall rating of 3.7 out of 5, based on over 1,101 reviews left anonymously by employees. 64% of employees would recommend working at Merlin Entertainments to a friend and 53% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
64% of Merlin Entertainments employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Merlin Entertainments 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.
