Does MetLife Legal Plans pay their employees well?

According to anonymously submitted Glassdoor reviews, MetLife Legal Plans employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at MetLife Legal Plans. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at MetLife Legal Plans?

78% of MetLife Legal Plans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetLife Legal Plans 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at MetLife Legal Plans?

Customer Service Representative (7) , Client Service Representative (5) , Panel Representative (5) , Account Manager (3) , Account Specialist (3) , Customer Service Representative (CSR) (2)

What are the pros of working at MetLife Legal Plans according to real employee reviews?

"Good Benefits; currently working from home; sense of community" ((in 8 reviews)); "It is a great culture to be a part of" ((in 7 reviews)); "nice people" ((in 5 reviews)); "Commitment to diversity, equity, and inclusion, amazing benefits package and PTO, remote work opportunities, open door policy for asking questions and giving suggestions" ((in 3 reviews)); "The benefits and PTO are great." ((in 3 reviews))

What are the cons of working at MetLife Legal Plans according to real employee reviews?

"Rude supervisor, ghetto worker not interested" ((in 3 reviews)); "Undervalued and extremely poor pay." ((in 3 reviews)); "Also, the salary leaves alot to be desired." ((in 3 reviews)); "This leads to low morale among the ones who are retained, who find themselves overworked." ((in 2 reviews))

Skip to content Skip to footer

Notifications

MetLife Legal Plans

Part of MetLife

MetLife Legal Plans Reviews

4.2

78% would recommend to a friend

(58 total reviews)

Ingrid Tolentino

90% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.3

Culture and values

4.3

Work/Life balance

4.3

Senior management

4.1

Compensation and benefits

4.0

Career opportunities

MetLife Legal Plans has an employee rating of 4.2 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MetLife Legal Plans employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

58 reviews

4.0

7 Dec 2025

Pay is not great, no PTO

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Nice environment, nice people a little clicky

Cons

no vacation or PTO pay

1.0

7 Nov 2025

Disorganized and Poorly Managed

Digital estate planning team lead

Recommend

CEO approval

Business outlook

Pros

Some coworkers were friendly and tried to help each other out Decent benefits through MetLife

Cons

Very poor communication from management Constant changes without clear direction Little recognition for hard work Disorganized processes that make daily work frustrating

5.0

30 Oct 2025

Best decision I ever made!

Customer success executive

Recommend

CEO approval

Business outlook

Pros

Good work-life balance, inspiring leaders, opportunity to make a real impact, great benefits, inclusive culture

Cons

Some resistance to change, opportunity to drive more of a data-driven mindset across the org

Viewing 1 - 3 of 58 Reviews

Top companies for "Compensation and Benefits" near you

DLA Piper

3.6★Compensation and benefits

Linklaters

4.2★Compensation and benefits

Baker McKenzie

3.7★Compensation and benefits

Clifford Chance

4.1★Compensation and benefits

Jobs at MetLife Legal Plans

Client Service Center Manager

MetLife Legal Plans reviews FAQs

Reviews MetLife Legal Plans reviews

MetLife Legal Plans

MetLife Legal Plans Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay is not great, no PTO

Disorganized and Poorly Managed

Best decision I ever made!

Top companies for "Compensation and Benefits" near you

Jobs at MetLife Legal Plans

MetLife Legal Plans reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

MetLife Legal Plans reviews FAQs

Jobs at MetLife Legal Plans