Midaxo Reviews

3.6

63% would recommend to a friend

(59 total reviews)

Jude McColgan

Not enough data to show CEO approval

58% positive business outlook

Midaxo has an employee rating of 3.6 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Midaxo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
2.0
30 Nov 2021

Such potential wasted

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great office with good benefits

Cons

When i first joined Midaxo was an exciting place to be. In the end I was glad to leave. The CEO changed, not for the better sadly. The attrition rates were high. Lots of pet projects requested at very senior level that had no basis in what would be good for the customer. These were not prototyping style features as suggested in the replies. Product Management were not experienced and it resulted in massve feature bloat. The launch of a new version looks sadly too little too late. Some of your development team had terrible egs with little talent or experience to back it up.

2.0
11 Jan 2019

Leadership Have their Heads in the Clouds

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The co-founders seem like they are truly passionate about what the product is meant to deliver to the market. - The office admin and training lead try really hard to make Midaxo a great place to be and to work and I commend them for it. The flip side of this pro is that it unfortunately all feels like a ruse; see below.

Cons

- The product has been hung up making an infrastructure change for over 2 years, delaying important improvements that prospective clients are actively asking for and that competitors are building. - Leadership expects results even when the targets keep moving, making it really hard to stay motivated. To add insult to injury, there is a complete lack of mentorship for middle management; "make it work" isn't an effective carrot, folks. It's also a bit hypocritical to ask your managers to take mindfulness training when you yourself don't take the time to be similarly mindful or trained. - Some managers actively prevent collaboration from pulling their teams together for the greater good; they'd rather people keep their heads down and "stay in their lane."

avatar
Midaxo Response
7y
We appreciate you taking the time to leave your feedback. Our team is extremely passionate about bringing a valuable product to leading M&A teams, including more than 40+ Fortune 1,000 Companies. Additionally, we have worked very hard to make this a great place to work and we’re disheartened to hear that it felt like a ruse. Our Product and Engineering teams are continually making improvements to become more efficient and more transparent about their roadmap. We’ve switched to Scrum (Agile) methodology, which will ensure efficiency and we're going to train our Engineering team on this methodology in the coming months. We’re really excited about some big newly released features that we believe will make a huge impact on our product. These features were a direct response to requests from customers, partners, and prospects. Given our growth, we have several first-time managers that we admit we have not given enough support to in the past. In 2018, we stated that our talent strategy in 2019 will prioritize management and leadership development skills. We’re currently in the process of designing training that will enable our managers. Thank you for sharing your experience on the lack of collaboration. We strive to be a collaborative environment and would appreciate any specific feedback you have, so we can take action and improve upon it. Our direct email is recruiting@midaxo.com. The feedback will be shared with the appropriate leadership. We’re keeping a close eye on our employee reviews, both internally and externally. We acknowledge that we have some changes to make and are working on those strategies right now. We want to ensure that we take the right action, which is not always the quick action. Thanks again for your feedback. Kristin Finnegan
1.0
30 Jan 2019

Disasterous leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a job and a pay check.

Cons

Some of the other recent reviews here have it exactly right. The CEO and a key group of favorites at the company run the place like dictators. They are completely out of touch with the ground level organization and treat laborers like worthless means to an end. If you're not in the inner circle of managers and leadership, you're just a pawn and your ideas are considered worthless. Expect to be fired for no reason when you least expect it, because there's no rhyme of reason to who makes it and who doesn't. The leaders, including the CEO, think that they are brilliant when, actually, their ideas are pedestrian and often don't make any sense. Managers and leadership don't have any humility and constantly reassure themselves that they are doing an amazing job, despite poor performance. Several key performers are subordinate to overbearing managers, despite being more capable and fit for leadership positions. The inmates are running the asylum. HR and leadership talk about it how it's a great company to work for but pretty much everyone knows it really isn't. There are publicity stunts like "volunteering" and "team activities", but the whole thing feels like a giant sham. HR has directly asked several employees to post positive Glassdoor reviews, which most employees have no intention of doing. It's not hard to see that the company is doing major damage control right now on Glassdoor by having HR and other employees post a lot of fake positive reviews right after these negative reviews keep getting posted. It's obviously fake when a bunch of positive reviews show up all on the same day and they all same the same thing, using the same buzzwords. HR must think people are stupid. There is a lot of inappropriate behavior going on between various individuals and rumors spread like wild fire. Seeing sycophants and sell-outs pull favors for upper management and then receive promotions reminds me of something out of Mad Men and word certainly gets around. This type of environment only hurts morale and causes problems. Several people at the company seem to use the office as a stand-in for their social life and enjoy creating drama more than helping to grow a successful business. Somehow these same drama queens and kings consistently rise to positions of power.

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Midaxo Response
7y
I appreciate you taking the time to give us your deeply felt feedback. It is disheartening that any of our employees would feel that we don't value them. As you know, we administer eNPS surveys at regular intervals. We encourage you to take the next poll as an opportunity to voice any specific ideas for us to better support you in your day-to-day. You can also contact me any time so that we can set up a time to talk. We've had some challenges with certain individuals, and we've taken clear and fair action for everyone involved. At the same time, we're happy to share that several of our key performers and contributors received well-deserved promotions and raises announced at our sales kick-off a week ago. I must correct one of the factual inaccuracies in your statement: We honor the integrity of the Glassdoor reviews and would not – and have not – asked anyone to submit any dishonest reviews. Thank you again for the review. We couldn't make improvements or adjustments to making Midaxo a great place to work without your feedback. With gratitude, Ari Salonen CEO
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Glassdoor has 62 Midaxo reviews submitted anonymously by Midaxo employees. Read employee reviews and ratings on Glassdoor to decide if Midaxo is right for you.