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      Miroma Project Factory

      Engaged employer

      Miroma Project Factory Reviews

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      4.1

      73% would recommend to a friend

      (26 total reviews)

      Katherine Robinson

      82% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      4.1

      Culture and values

      4.0

      Senior management

      4.0

      Career opportunities

      3.9

      Work/Life balance

      3.7

      Compensation and benefits

      Miroma Project Factory has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miroma Project Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      26 reviews
      1.0
      25 Jun 2025

      Avoid at all costs

      Team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Hard to say, but all peers have a shared view.

      Cons

      This company is plagued by deeply dysfunctional leadership. The CEO fosters an environment where fear is the primary management tool—not trust, collaboration, or respect. Employees are micromanaged into submission, often treated like children and openly yelled at—both in private and in front of peers. Watching colleagues be publicly berated is a routine part of the job. Voicing expertise or offering alternative ideas is not just discouraged; it’s actively shut down. The CEO insists on absolute control and treats dissent or independent thinking as a threat. This results in a culture where people are afraid to speak, creativity is stifled, and talented individuals are pushed out or silenced. To make matters worse, there have been direct requests from leadership—to inflate the company’s public image by asking employees to write positive Glassdoor reviews. This kind of manipulation is not only misleading, it’s a perfect example of the company’s performative, surface-level approach to its problems. If you value professional respect, psychological safety, or the ability to do meaningful work without constant interference and intimidation, avoid this company.

      avatar
      Miroma Project Factory Response
      7mo
      We appreciate you taking the time to share your experience, even though it wasn’t a positive one. We appreciate your honesty and the opportunity to reflect. We’re listening, and we’re actively focused on giving our team members the time, space, and support they need, especially during high-pressure periods. We’ve introduced additional training and wellbeing initiatives to help leaders and teams manage workloads in healthier, more sustainable ways. We’re all human, and like any fast-moving business, we’re always learning and improving. What we don’t believe is control, intimidation, or threats. Our goal has always been to build a respectful, collaborative environment where people feel safe to contribute, challenge ideas, and grow. We dont ask for positive reviews or incentivise employees to post Glassdoor reviews. We appreciate everyone who takes the time to share feedback and help us continue to evolve. We’re sorry that your experience with us fell short of expectations. We wish you the very best in your new role.
      1.0
      11 Oct 2025

      The place to be to shatter your confidence and skills

      Team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team you can trauma bond with.

      Cons

      - There is micro-management to the minute at the company and you are questioned after words about your work. - Apparently they show an open culture but if you do raise a valid point or anything that makes sense, you will be disrespectfully shut down. - You can only stay happy there if you numb yourself and just tone out when something is being discussed because even if you say something nobody gives a crap. - The senior leadership has 0 knowledge about tech and software, but want complete control over any technical decisions and will make everyone write a million documents and not read 90% of them and tell you you're crap(literally) at your role on your face. There is 0 respect for you and your work. - There is no concept of planning a project or something, the only thing that matters is how they can milk the client. - They have some really shady terms in the working terms, like for the first 4 weeks you need to be in the office 5 days a week for "collaboration" even though your entire team is either at home or offshore. - They will never be any clarity over your role, as a project manager you could be doing the role of a BA, and even as a software engineer you will end up doing market research and competitor analysis, and a lot of times you will probably be doing something that doesn't align to your actual role but you will be "expected" to take additional duties. - Micro-management is to such a bad extent that they(sometimes even the CEO) will monitor a lot of times what time you entered the office or leave it, apparently getting to the office 9:06 means you're late, and you are expected to sit there till 5:30-6 as a minimum even if you complete all your work before time. - Contract negotiations are soo bad and unethical that by the time you do your first interview and when they give you the offer the budget of the role decreases by as much as 20%, - A lot of positive reviews on glassdoor at this point are just some employees giving good reviews to keep the rating high (Check the upvotes on positives vs negative reviews) - OVERALL A MASIVE RED FLAG.

      avatar
      Miroma Project Factory Response
      7mo
      We’re genuinely sorry to hear that your experience at MPF wasn’t a positive one. We understand that our culture and pace won’t be the right fit for everyone, but we do take feedback seriously and continually work to improve through it. We understand this is your perception, but it’s not representative of our culture or policies, we hope to clarify a few points raised: Our hybrid model is applied consistently across all staff, following a four-week onboarding period. All new starters, regardless of role or seniority, spend the first four weeks full-time in the Sydney office. This is an intentional part of our onboarding process to help each person connect with the wider team, understand our systems, and get up to speed quickly. After that, our hybrid model applies, with flexibility to work from home in line with team requirements (three days of our choice in the office and two days at home). Fact: Our offshore team in Vietnam actually work full time in the office. Client delivery standards: We pride ourselves on over-servicing our clients and maintaining long-term relationships built on trust, quality, and results. We work hard to deliver strong outcomes and uphold that value in every account. Role diversity: As a smaller, fast-moving business, we often collaborate across disciplines. This means team members may contribute beyond their core job descriptions. While this can be challenging, it also offers exposure and growth that many team members value. We’re grateful for your time with us and wish you the very best in your future career. MPF is a place that rewards initiative, collaboration, and care for both clients and colleagues and we’ll continue to build on that foundation with honesty and respect.
      1.0
      30 Sept 2025

      Politics Over Performance - Worst Place to work!

      Senior producer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Some supportive colleagues at the peer level. - Opportunity to gain resilience working in a challenging environment.

      Cons

      - Senior leadership, including the CEO, have little to no understanding of software delivery best practices, yet retain full authority over decision-making. This results in poor prioritisation, unclear direction, and a constant reshuffling of resources mid-project. - The CEO gives the impression of being open to feedback but often defends her favourites and dismisses genuine concerns, leaving employees unheard. - Favouritism is common, with some staff given leniency and support while others experience micromanagement and mistrust. The initial warm welcome quickly fades once you’re part of the team. - Employees are not trusted to manage their own time or workload. Micromanagement is the norm, and even experienced professionals have limited autonomy over their roles. - Leadership can be highly manipulative and will use any opportunity to find faults in your work, often blaming employees’ “performance” rather than acknowledging the facts or systemic issues. - The initial employment contract contains a number of red flags — be cautious before signing, and do not agree to terms that appear unfair, as they will almost certainly be enforced against you later. - Meetings are often scheduled during lunch hours or personal time, showing little respect for work–life balance. - Pay and leave management are consistently mishandled, with frequent payroll errors, unpaid leave incorrectly applied, and a lack of transparency around balances in the HR system. Rectifying these requires repeated follow-ups, adding unnecessary stress. - The business regularly confuses the roles of Business Analysts, Producers, and Project Managers, expecting one person to cover multiple functions without clear distinction. This creates delivery risks and team burnout. - The CEO actively encourages and incentivises current employees to post positive Glassdoor reviews, which skews the company’s overall rating and misrepresents the reality for new starters. - Overall, the culture lacks trust, respect, and maturity. Politics and favouritism drive decision-making more than skills or performance.

      avatar
      Miroma Project Factory Response
      7mo
      We’re sorry to hear that your experience at MPF didn’t meet your expectations. We welcome constructive criticism and regularly act on employee feedback. However, we do want to ensure that future candidates receive accurate information about our policies and culture. We’re proud of our 14-year track record of delivering award-winning digital projects and supporting a diverse global team. All employment contracts are prepared by a reputable Sydney legal firm and reviewed annually to ensure they are fair, transparent, and compliant with NSW employment law. We always encourage new hires to read and discuss their terms before signing. As a global team operating across multiple time zones, meetings occasionally occur in your nominated traditional lunch hours. In return, employees are trusted to manage their own time with flexibility to balance personal commitments and client needs. Leave and payroll are self-managed through CharlieHR and processed by an external accounting team every two weeks for accuracy. We aim for complete transparency and support employees to self-manage their leave responsibly. At MPF, we intentionally merge roles such as Producer, Project Manager, and Business Analyst to create more holistic, client-facing positions. This model suits individuals who enjoy variety and ownership, though we understand it may not suit everyone. MPF never asks or incentivises employees to leave positive reviews. Team members are free to share honest reflections, and we welcome all balanced feedback that helps others understand our workplace. We’ll continue to build an environment that values accountability, collaboration, and respect across all levels of the business. We thank you for your time at MPF and wish you every success in your career ahead.
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      ReviewsMiroma Project Factory reviews

      Glassdoor has 29 Miroma Project Factory reviews submitted anonymously by Miroma Project Factory employees. Read employee reviews and ratings on Glassdoor to decide if Miroma Project Factory is right for you.