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      MongoDB

      Engaged employer

      MongoDB Reviews

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      4.0

      77% would recommend to a friend

      (2,525 total reviews)

      CJ Desai

      75% approve of CEO

      72% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      4.0

      Compensation and benefits

      3.9

      Culture and values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.6

      Senior management

      MongoDB has an employee rating of 4.0 out of 5 stars, based on 2,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MongoDB employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      23 Sept 2020

      Avoid the Best Mates Club toxic culture

      Eae
      Recommend
      CEO approval
      Business outlook

      Pros

      Other companies will poach you because MongoDB has a rocketship reputation

      Cons

      Business runs on existing accounts. Almost no new customers because there isn't much of a market for this product. Therefore it is impossible to hit your target unless you are given juicy accounts from Day 1. That's not going to happen because they hire twice as many reps as they need, so the best accounts are held by the people in the Best Mates Club. Very easy to see how a small number of people are not allowed to fail and the rest are not allowed to succeed. Most people leave after one year, so your job is actually just to generate leads for the ones who stick around and are therefore in the Best Mates Club. See the recent court case from a rep at AppDynamics to understand how it works. Same culture. If any of your accounts have a sniff of an opportunity in them, it will be taken from you and given to one of the BMC team. The worst part is watching the amateur hour management team try to pull the wool over everyone's eyes by pretending the problem sits with the reps not doing a good enough job at building pipeline. For the first few months, you'll think you are the problem. Then you get angry that you've been conned into taking the job. By the end, you are so resigned to how bad it is, you just want to clock up a respectable amount of time in role before finding salvation in working with good people selling a good product that people actually want to buy.

      avatar
      MongoDB Response
      5y
      Thank you for taking the time to provide feedback; we respect your concerns and take them seriously. Our goal is to ensure everyone has a positive experience at MongoDB. Our sales process is constantly evolving and refined based on years of research and data, and has proven to deliver consistent success. However, we also acknowledge this does require consistent hard work to master, especially in your first year at MongoDB. To help, we offer a very detailed onboarding program for all new hires and our Sales team fosters excellence by providing ongoing industry-leading coaching, development, and enablement. Our ratio of sales reps and managers is designed to best support our employees on all aspects of the sales cycle. We established this model to ensure that our managers can devote the necessary time to train and coach each Enterprise Account Executive so that they can continue to grow and develop their careers. Regarding accounts, after onboarding each Enterprise Account Executive is given a set of 15 accounts, consisting of both existing customers and new prospects. Managers devote significant time to territory planning, including reallocating accounts as needed to ensure all reps have an equitable opportunity to find success in their patch. Additionally, we have a dedicated team within MongoDB that looks after Territory Management and Account Mapping. We encourage all our employees (current and former) to raise concerns and share feedback. If you would be open to sharing more, please get in touch with our Employer Brand Manager, Jess Katz, at jess.katz@mongodb.com or your dedicated People Partner.
      1.0
      8 Dec 2021

      No psychological safety. Abusive culture. Outdated & expensive tech that cannot compete. Overvalued stock. RUN RUN RUN!!

      Enterprise account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Learning the MEDDIC sales framework

      Cons

      I am glad you are reading this. Trust me, the only good thing about the MongoDB sales team is the application of MEDDIC in their sales methodology and their methodology for pipeline generation (minus the militant culture). Other than that, recruiters and hiring managers will simply lie to get you to join because the churn is high. Average tenure in sales is 9 months. They will offer you life changing money (700K to 1+ million) and tell you is a real privilege to work for them. But they will assign you with accounts and territories that have been exhausted by previous sellers, giving you no chance for success or route to money as they put it. No matter how hard they work you and believe me they will, averaging 60 hour week and forcing the sales org. to be in the office, competitors can offer their products at low, or even no cost, to enhance the overall value of the cloud platform. Competing firms can also bundle the other services to create a comprehensive solution that MongoDB cannot, as they’re simply one piece of an enterprise’s software needs. You'll see a lot of PR and press activity about their shares, but under the bonnet customers are moving away, costs and debt is high and revenue growth stalling. Their stock is simply overvalued. Do me a favour, and do your due diligence around this company. The mental abuse here is strong and you'll walk away pretty penniless. Be wise!

      avatar
      MongoDB Response
      4y
      Hi - thank you for taking the time to provide feedback. Our goal is to ensure that everyone has a positive experience working at MongoDB, and we are very sorry to hear that this was not the case for you. Please know that our Sales leaders and HR Business Partners are made aware of negative reviews and discuss areas for improvement frequently. Accounts are assigned based on a variety of factors and driven by merit, with managers devoting significant time to territory planning including reallocating accounts as needed to ensure all reps have an equitable opportunity to find success in their patch. Additionally, we have a dedicated team within MongoDB that looks after Territory Management and Account Mapping. In terms of company growth, our latest earnings are public and can be found here: https://investors.mongodb.com/news-and-events/news-releases/news-details/2021/MongoDB-Inc.-Announces-Third-Quarter-Fiscal-2022-Financial-Results/default.aspx We reported Q3 revenue of $227 million, up 50% YoY with continued strong customer growth of 31,000 customers. MongoDB Atlas revenue is also up 84% YoY. Lastly, building a supportive and inclusive culture is extremely important to us. We take mental health seriously and have an Employee Experience team in place to assist anyone who feels their work is negatively impacting their mental health. Please reach out to your designated HRBP or email our Senior Employer Brand Manager Jess Katz at jess.katz@mongodb.com if you would like to discuss your experiences in more detail.
      1.0
      15 May 2023

      Poisonous culture

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Learning the science of sales Great product Product training Excellent Solution Architects

      Cons

      Micro management to the Nth degree Abrasive tones and treatment of staff Account allocation Long hours and laborious admin requests at 6pm on a Friday, for end of play Friday

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