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      NAAFI

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      NAAFI Reviews

      3.7

      65% would recommend to a friend

      (23 total reviews)

      Reg Curtis

      53% approve of CEO

      53% positive business outlook

      NAAFI has an employee rating of 3.7 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAAFI employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      23 reviews
      2.0
      27 Jun 2026

      Free accommodation but poor management and low pay

      Catering assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      I was based in Germany, so had free accommodation in old army blocks and my wage was tax free.

      Cons

      Nobody really knew who managed us, we only occasionally saw a senior manager. Wages were terribly low for the work I did and there was no social aspect at all, you worked and went home. When I called in sick once in the 5 years I worked there, my manager sent someone to my block to see if I was actually sick or faking it. I knew my job inside out and better than anyone, I had gold stars, but when my assistant manager job came open, I was snubbed and someone externally was put in with place to do the role, as they knew the manager and were friends.

      2.0
      2 Mar 2026

      Poor care for staff

      Cleaner
      Recommend
      CEO approval
      Business outlook

      Pros

      Tax free salary House share provided

      Cons

      Management don’t care for their staff Couples can’t house share Can’t have guests past 11pm in accommodation, including family/partners No urgency when resolving issues of staff Don’t care if members of staff complain about others poor work Take advantage of members of staff who they know won’t stand up for themselves, especially when it comes to shift rotas

      1.0
      21 Mar 2025

      Toxic poisonous work environment

      Food and beverage
      Recommend
      CEO approval
      Business outlook

      Pros

      None none none none none

      Cons

      A toxic place to work built around a leadership team feathering their own nests. This place could be so good, but a terrible executive team giving jobs to people too young and inexperienced because they accept a low salary and do as they are told means it is a frustrating environment to try and have any influence in. Huge churn of staff in the 12 months i was there. If your face fits you will be ok, if it doesn’t, then good luck!

      Viewing 1 - 3 of 23 Reviews
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      Glassdoor has 24 NAAFI reviews submitted anonymously by NAAFI employees. Read employee reviews and ratings on Glassdoor to decide if NAAFI is right for you.