NFU Mutual Reviews

Updated 8 Sep 2020

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3.7
74%
Recommend to a Friend
86%
Approve of CEO
NFU Mutual Group Chief Executive Lindsay Sinclair
Lindsay Sinclair
58 Ratings
Pros
Cons
  • "Poor Management / Leadership Team (Bristol) compared to other areas of the business(in 8 reviews)

  • "No succession planning or career opportunity unless you move to Stratford where the head office is(in 6 reviews)

More Pros and Cons
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Multi Drop Driver in Belfast, Northern Ireland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NFU Mutual full-time

    Pros

    Great team and management throughout my work

    Cons

    No cons good company to work for

  2. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Sales Executive in Bath, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NFU Mutual full-time for less than a year

    Pros

    Friendly and good teams nationwide

    Cons

    Archaic IT and bad system of employment


  3. "Good company"

    4.0
    Current Employee - Underwriter in Stratford-upon-Avon, England

    I have been working at NFU Mutual full-time

    Pros

    Care about staff and nice environment to work in

    Cons

    Wages could be better, don’t seem to appreciate the staff that have worked there for a long time as much.

  4. "Avoid if you can"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant in Glasgow, Scotland
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at NFU Mutual full-time for less than a year

    Pros

    City centre location Pay and benefits

    Cons

    Very poor people management practice It's a if your face fits you are ok place

    Continue reading
  5. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Building Surveyor in Stratford-upon-Avon, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at NFU Mutual full-time for more than a year

    Pros

    Good pay and great team.

    Cons

    Didn’t experience any downsides whilst working.

  6. "Reliable employer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Consultant in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NFU Mutual full-time

    Pros

    Looked after and treated well

    Cons

    Lower than average salaries are paid

  7. "Good company but not perfect"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Consultant in Peterborough, England
    Recommends
    Positive Outlook

    I have been working at NFU Mutual full-time

    Pros

    Good benefits, supportive of employee professional development, group bonus scheme for all employees

    Cons

    Often go through periods of internal restructure, pay less than average for role and sector.

  8. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent in Lincoln, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NFU Mutual full-time

    Pros

    Self-employed and great customers to deal with.

    Cons

    Same as every other job.

  9. "Good working environment - challenging for middle managers"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Stratford-upon-Avon, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NFU Mutual full-time for more than 3 years

    Pros

    Great place to work for employee level jobs (below first tier of management) Supportive and caring environment Employee well fair is paramount Friendly atmosphere Great offices and locations (esp. HQ) High pay (relative) V good pension Private healthcare - limited reimbursement scheme

    Cons

    Due to very soft HR and management steer the company accures poor quality staff as its virtually impossible to remove sub standard staff due to very restrictive and super conservative HR guidelines. Strict and widespread adherence to Gallup (engagement) scores for all managers and teams across the company annually, means managers have a very difficult and stressful task of having to manage without ever making an unpopular decision - even when its the right decision. The company puts the Gallup score for all teams as one of its highest standards, and all managers and their annual reviews and thus pay are judged on this number. This leads to a ruling by consensus approach across most of the company which is an ongoing and counter productive factor in all work.

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  10. "Fine"

    2.0
    Former Employee - Claims Handler in Glasgow, Scotland

    I worked at NFU Mutual part-time

    Pros

    Flexible shifts and good training

    Cons

    Not enough staff, would recommend work main office not for agency

Found 110 reviews