NPower Reviews

Updated 7 Sep 2020

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3.4
50%
Recommend to a Friend
85%
Approve of CEO
NPower CEO Bertina Ceccarelli
Bertina Ceccarelli
17 Ratings
Pros
  • "offered to veterans and young adults between ages 18-24(in 5 reviews)

  • "Npower has a great mission that changes many lives(in 4 reviews)

Cons
  • "high turnover, little support, poor communication, lacks clarity and direction to provide to staff - no training(in 4 reviews)

  • "its a non-profit so the usual grievances(in 4 reviews)

More Pros and Cons
  1. "Npower"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Durham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPower full-time

    Pros

    Excellent workplace, very supportive company to work for

    Cons

    No cons to record on

  2. "good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contact Center Agent in Sunderland, North East England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at NPower full-time

    Pros

    good company to work for

    Cons

    redundancy looming in the future


  3. "Good while it lasted"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dual Meter Fitter in Oxford, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at NPower full-time

    Pros

    Everything you expect from working for a energy provider

    Cons

    Not telling staff what is really going on

  4. "Redundancy"

    4.0
    Current Employee - Business Analyst in Leeds, England

    I have been working at NPower full-time

    Pros

    Good place to work. Freedom to develop.

    Cons

    Shortly to be made redundant

  5. "Do it for the children"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NPower full-time for more than a year

    Pros

    Npower has a great mission that changes many lives. The whole team is dedicated toward helping young adults lead successful careers. The job is stressful but at the end of the day, it's all about the students and getting them from point A to point B.

    Cons

    The stress level is high and it does take it's toll on the staff. There is limited career growth.

  6. "Very poor management in Alameda"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alameda, CA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at NPower full-time

    Pros

    I appreciated the students and my colleagues. This organization has incredible potential. The manager was rarely around so I was able to have a lot of freedom. Pay was very fair.

    Cons

    Very bad leadership. Manager would generally show up around 11am. He was generally disorganized. He didn't give our team credit for accomplishments and would often take credit for ideas he did not come up with.

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  7. "Great place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at NPower full-time for more than 5 years

    Pros

    Helping young people to get a great start in the IT field

    Cons

    Organization growing too fast to meet full expectations.

    Continue reading
  8. Helpful (2)

    "Npower Canada = Lies and False Promises"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NPower full-time

    Pros

    You're able to get free IT training and certificates. The instructors are helpful.

    Cons

    They lie alot at NPower Canada. Don't believe them when they promise you anything. Not everyone will get a job after they're done the program. A majority of the class will be unemployed after the program is done.

    Continue reading

    NPower Response

    Vice President, Marketing

    I am sorry you had a less than desirable experience. Would you like us to put you in touch with the NPower Canada team to ensure they can support your job seeking opportunities?

  9. Helpful (3)

    "Tale of Two Cities"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at NPower full-time

    Pros

    Scrappy non-profit staff that makes it all come together no matter what for the good of the students. The staff have a genuine desire to see the students succeed. The mission is noble and the staff are hardworking. There is also a ton of room for innovation which is a definite plus for someone looking to think outside the box.

    Cons

    The leadership team is disconnected and does not have a grasp on the amount of work their teams do daily before they commit them to more. This organization is still in never ending startup scrappy non-profit mode due to poor planning and execution on the leadership side. Growth is good but growth without diligent planning it just causes unending growing pains. Probably the biggest con of all is the level of gossip and lack of professionalism at the leadership level. No one should be afraid that questions or complaints will get back to coworkers or their managers. If you express a concern you better believe your manager will hear it all word for word within the hour. There is a difference between questioning to investigate and them just relaying what you think would be a confidential conversation. They fully arm management with just enough information to turn things around to make you the employee with performance issues.

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  10. "n/a"

    5.0
    Former Employee - Management 

    I worked at NPower full-time for more than a year

    Pros

    the program is expanding and the leadership is growing.

    Cons

    its a non-profit so the usual grievances.

Found 46 reviews