Does NPower pay their employees well?

According to anonymously submitted Glassdoor reviews, NPower employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at NPower. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NPower?

62% of NPower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NPower 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at NPower?

Intern (6) , Career Placement Manager (5) , Director (5) , Manager (5) , Assistant Technical Instructor (3) , Lead Technical Instructor (3) , Placement Manager (3) , Alumni Engagement Manager (2) , Customer Service (2) , Instructor (2) , Internship (2) , Program Director (2) , Recruiter (2) , Technical Instructor (2)

What are the pros of working at NPower according to real employee reviews?

"Great staff" ((in 7 reviews)); "Great colleagues, mission driven, small enough to adapt to industry changes quickly, opportunities for advancement" ((in 5 reviews)); "Decent pay, has a good mission" ((in 4 reviews)); "Great mission, lots of competent people working in front lines positions." ((in 4 reviews)); "Work life balance is awesome" ((in 3 reviews))

What are the cons of working at NPower according to real employee reviews?

"Trust is constantly broken between leadership and staff." ((in 8 reviews)); "The culture is built on shark" ((in 4 reviews)); "Lots of targets and difficult managers" ((in 3 reviews)); "no training" ((in 3 reviews)); "Salary is low" ((in 3 reviews))

What are employees saying about NPower redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NPower redundancy and their outlook for job security at NPower in 2026.

What are the top reviewed NPower locations?

London , Durham , West Rainton , Swindon , Leeds , Houghton-le-Spring

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NPower

NPower Reviews

3.9

62% would recommend to a friend

(116 total reviews)

Bertina Ceccarelli

82% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (116 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NPower has an employee rating of 3.9 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NPower employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

116 reviews

4.0

16 Apr 2026

Flexible schedule but low pay and limited growth

Tech support representative

Recommend

CEO approval

Business outlook

Pros

Flexible schedule, strict 9am - 5pm, communication goes a long way, career growth, mostly remote

Cons

low pay, limited growth, no benefits

4.0

2 Mar 2026

Great non-profit changing lives

Career placement manager

Recommend

CEO approval

Business outlook

Pros

Work life balance is awesome

Cons

Budget and financial goals been shaky

2.0

2 Feb 2026

Not a fan

Career placement manager

Recommend

CEO approval

Business outlook

Pros

Cheap health insurance, unlimited PTO, hybrid/remote work

Cons

Disorganized leadership bloated with middle-managers, haphazard and ever-changing processes, recent layoffs (Q1 2024 and 2026)

Viewing 1 - 3 of 116 Reviews

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Flexible schedule but low pay and limited growth

Great non-profit changing lives

Not a fan

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