Does NRTC pay their employees well?

According to anonymously submitted Glassdoor reviews, NRTC employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at NRTC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at NRTC?

28% of NRTC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NRTC 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NRTC?

Help Desk Technician (20) , ISP Technician (11) , Technical Support (8) , ISP Support Technician (5) , Technical Support Agent (5) , Help Desk (4) , Helpdesk Technician (4) , Project Manager (4) , Customer Service Representative (CSR) (3) , NOC Technician (3) , Senior Technician (3) , Team Lead (3) , Technician (3) , Customer Service Agent (2) , Customer Service Representative (2)

What are the pros of working at NRTC according to real employee reviews?

"Great benefits" ((in 12 reviews)); "Most people are nice." ((in 11 reviews)); "Flexible schedule, amazing benefits selection and amazing coworkers" ((in 3 reviews)); "Afford opportunities to be promoted to other departments." ((in 3 reviews)); "It's remote, some of the supervisors are really great and genuinely care about their employees, and I still speak with several of the people I trained with (one in particular is a dear friend)." ((in 3 reviews))

What are the cons of working at NRTC according to real employee reviews?

"A con would be low pay" ((in 27 reviews)); "Poor management" ((in 14 reviews)); "First week there were 35 of us in training." ((in 10 reviews)); "Supervisors are never on the same page." ((in 7 reviews)); "Favoritism is obvious and out in the open." ((in 6 reviews))

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NRTC

NRTC Reviews

2.5

28% would recommend to a friend

(192 total reviews)

Tim Bryan

38% approve of CEO

13% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.7

Work/Life balance

2.5

Compensation and benefits

2.4

Career opportunities

2.2

Culture and values

2.0

Senior management

NRTC has an employee rating of 2.5 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NRTC employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

192 reviews

4.0

7 May 2026

Great opportunities, but may not suit everyone

Isp support technician

Recommend

CEO approval

Business outlook

Pros

Great opportunies and room for growth.

Cons

If you like fast paced jobs this is great for you, otherwise you might have a bit of trouble

2.0

17 Mar 2026

Poor communication, no results.

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Remote. They pretend to listen.

Cons

No room for growth. They do not provide more assistance, despite everyone feeling burnt out and overwhelmed. Low pay. Benefits are not great, they are expensive and insurance will cover hardly anything. Constant misinformation is spread around. Supervisors are never on the same page. They try to hide issues from peers. Management gaslights you and says to “suck it up” when you feel overwhelmed. Despite multiple people in my department requesting more help and management “listening and looking into it” they continue to deny more trainees without an explanation. Multiple people have quit in recent months from burnout, and I know at least 3 who are considering quitting for the same reasons.

3.0

13 Feb 2026

Salary

Director, human resources

Recommend

CEO approval

Business outlook

Pros

Has a good mission that tries to help rural America

Cons

They do not integrate the organization well

Viewing 1 - 3 of 192 Reviews

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NRTC

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Great opportunities, but may not suit everyone

Poor communication, no results.

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