Does OVO pay their employees well?

According to anonymously submitted Glassdoor reviews, OVO employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at OVO. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at OVO?

30% of OVO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OVO 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at OVO?

Software Engineer (63) , Zero Carbon living advisor (51) , Customer Service Representative (46) , Customer Service Advisor (35) , Smart Meter Engineer (32) , Customer Service (29) , Product Manager (23) , Team Leader (20) , ZCLA Advisor (20) , Senior Software Engineer (16) , Manager (14) , Complaints Handler (13) , Customer Service Agent (13) , CSA (11) , Data Analyst (11)

What are the pros of working at OVO according to real employee reviews?

"Flexible locations and ability to travel to different offices means you meet more people you wouldn't normally which is great too." ((in 125 reviews)); "good benefits within the company" ((in 100 reviews)); "OVO has a great culture which means everyone can bring their full self to work." ((in 73 reviews)); "Good pay and perks for an entry level job." ((in 53 reviews)); "Colleagues and people you meet are great (difficult during lockdown of course)" ((in 47 reviews))

What are the cons of working at OVO according to real employee reviews?

"Managers have to push really hard to get their reports an increase." ((in 36 reviews)); "The recent ‘Day in the Life’ town hall was a masterclass in poor leadership." ((in 28 reviews)); "low salary and work overtime" ((in 23 reviews)); "Since the new CTO came in, the culture has completely changed for the worse." ((in 22 reviews)); "awful training and incredibly boring" ((in 20 reviews))

What are employees saying about OVO redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OVO redundancy and their outlook for job security at OVO in 2026.

What are the top reviewed OVO locations?

Bristol , London , Glasgow , Perth , Edinburgh , Portsmouth , Dunfermline , Havant , Cardiff , Nottingham , Birmingham , Norwich , Reading , Sunderland , Manchester , Aberdeen , Briston , Stoke-on-Trent , Derby , Coventry , Newcastle upon Tyne , Cumbernauld , Selkirk , Leeds , Saint Albans , Rickmansworth , Slough , Brighton , High Wycombe , Royal Tunbridge Wells

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OVO

OVO Reviews

2.7

30% would recommend to a friend

(1,168 total reviews)

Chris Houghton

41% approve of CEO

22% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,168 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

OVO has an employee rating of 2.7 out of 5 stars, based on 1,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OVO employee rating is 26% below average for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

1K reviews

5.0

17 Jun 2026

Good people and nice office, but hard to progress

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good people, the office was nice - pay wa good for the time.

Cons

It was hard to progress

5.0

18 May 2026

Great culture in a fast-paced environment

Zcla squad lead

Recommend

CEO approval

Business outlook

Pros

Culture is great and well supported

Cons

Fast based, but actually love this.

5.0

15 May 2026

Rewarding flexibility but emotionally challenging work

Customer resolution specialist

Recommend

CEO approval

Business outlook

Pros

Flexible working You get to manage your own caseload

Cons

Can be emotionally draining, considering working on cases relating to priority service customers, and you want to do everything to help customers in this situation

Viewing 1 - 3 of 1,168 Reviews

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Jobs at OVO

Live Operations Analyst

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Customer Service Advisor (Zero Carbon Living)

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Senior Software Engineer (AIX)

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OVO

OVO Reviews

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Ratings by demographic groups

Reviews by job title

Good people and nice office, but hard to progress

Great culture in a fast-paced environment

Rewarding flexibility but emotionally challenging work

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