Oxfam Reviews | Glassdoor.co.uk

Oxfam Reviews

Updated 12 November 2018
411 reviews

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3.8
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Oxfam CEO Mark Goldring
Mark Goldring
106 Ratings

411 Employee Reviews

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Pros
Cons
  • "Senior management place a lot of value on staff being in the office, when in reality the majority of staff could work elsewhere" (in 20 reviews)

  • "Poor work life balance if you want to do your job right" (in 10 reviews)

More Pros and Cons

  1. "Oxfam GB in mid-2010s"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oxford, England
    Former Employee - Anonymous Employee in Oxford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Oxfam full-time (More than 5 years)

    Pros

    Amazing co-workers. Good work-life balance. I found it relatively easy to get a promotion within the organisation and change my location during five years that I spent within it.

    Cons

    The organisation was undergoing restructuring at various levels all five years that I was part of it. Constant change of strategies was very time consuming and de-motivating for staff. A lot of good people left in the meantime, as they no longer understood where they belonged.

    Advice to Management

    More international staff in the OGB headquarters in Oxford would be beneficial. More attention to hiring practices at the country level (during my time at Oxfam I encountered a number of absolutely unethical countries directors).


  2. "oxfam charity shop"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Oxfam part-time

    Pros

    Friendly working environment, great location and lovely customers

    Cons

    Quite informal at times, so didn't always set a good standard for the customers

  3. "Volunteer Work with Oxfam"

    StarStarStarStarStar
    Former Employee - Customer Service in Egham, England
    Former Employee - Customer Service in Egham, England
    Recommends

    I worked at Oxfam part-time (Less than a year)

    Pros

    Friendly and helpful training staff. Great customer service skills experience.

    Cons

    Nothing bad about my experience.


  4. "Great place to volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very encouraging atmosphere would recommend

    Cons

    None that I can think of


  5. "Volunteer Shop Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Oxfam part-time (More than 3 years)

    Pros

    Friendly work environment, encouraged to explore fundraising ideas such as bake-sales as well as just working.

    Cons

    The shop felt a little underfunded, and eventually closed down, but I feel like that's due more to the area than Oxfam itself.


  6. "Voluntary Shop Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Volunteer in Durham, England
    Former Employee - Volunteer in Durham, England
    Recommends

    I worked at Oxfam (Less than a year)

    Pros

    Learn to run a shop including window display, manning the till and customer service

    Cons

    As a volunteer, I see nothing negative


  7. Helpful (1)

    "Volunteer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oxfam part-time

    Pros

    Great environment and good people

    Cons

    Understaffed sometimes when it gets busy

  8. "What happened"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Maidstone, England
    Current Employee - Volunteer in Maidstone, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Oxfam part-time (Less than a year)

    Pros

    Choose own role
    Chance to try other shop role

    Cons

    No connection between managers and staff
    Staff shortages
    Poor atmosphere
    When I joined extra off site training and staff socializing was major points, never happened
    Poor volunteer support
    New manager does little except talk about herself

    Advice to Management

    If the idea is to destroy atmosphere, upset volunteers and upset punters - doing good work: (


  9. "Recommended employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Oxfam full-time

    Pros

    Excellent health insurance, very supportive and open environment

    Cons

    Poor work life balance if you want to do your job right


  10. "Low wages- do not apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deputy Shop Manager in London, England
    Current Employee - Deputy Shop Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Oxfam part-time (Less than a year)

    Pros

    The volunteers, the volunteers, coffee.

    Cons

    Low wages, work overload, long hours which are unpayed of course...

    Advice to Management

    I understand that it's a charity shop and you help the poor, but how about also helping your own employees not to be poor because in some shops there are only 3 or 4 volunteers and guess what, the only 2 people that are payed work like crazy?!?!? And guess what we are women and we carry huge donation bags up and down the stairs, from the elevator to the back and the other way around, and we carry boxes filled with books, and i am in pain every night i go home,, not to mention that there are never ever 8 hours per day, but try 10, and to be careful not to get killed when crazy people come in and don't take no for an answer. And for all of that i get the minimum wage of 9 pounds per hour, not even the real living wage right, because if it's charity, the employees will be happy to eat noodle soup everyday just to try to have something warm to eat. And try to review the way your hr make people wait for answers when they apply? I understand they are busy, working in an office is veeery difficult, it doesn't compare to our work....but maybe who knows they could do an effort .... It was nice at the begining but after only 5 months i cannot wait to find something else! Maybe another charity shop that doesn't slave it's employees!!


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