Oxfam Reviews

Discontect between head office and stores. Low pay for the work load and stress. Pay raises (when you get one) aren't ever in line with inflation, therefore, it is a pay cut. Difficult to take annual leave as there is never any cover as they don't pay overtime. This means the store may have to close when management holiday is taken, which impacts store turnover. However, pay raises are linked to store performance, so it becomes a vicious cycle. Deputy's don't get any extra pay if your store moves up a band in turnover, but the store mangers do (which they deserve). However, there are significant pay jumps between levels for store managers, but deputys get nothing, as if they played no part in increasing the stores revenue.

There is a culture of entitlement and privilege among staff, despite generous and above-average salaries and benefits. While the organization exists to work with marginalized communities, many of the staff are fully preoccupied with increasing their entitlements and privileges at the expense of those communities. Most staff are in this organization for the right reasons but an aggressive and intimidating union culture has corrupted the spirit of the organization so as to render many relationships toxic, and severely hamper the organization’s ability to meet its goals.