Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (4) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"pto, paid holidays, chill, work from home" ((in 9 reviews)); "Your coworkers are absolutely amazing" ((in 4 reviews)); "Great people to work with" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews)); "Flexible schedules" ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Management was poor" ((in 19 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 9 reviews)); "Bad training" ((in 7 reviews)); "Pay could be better, and some team leads and supervisors should be more experienced and knoledgable than they are." ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

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PFS Group

PFS Group Reviews

3.0

40% would recommend to a friend

(191 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity and inclusion

3.0

Culture and values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

191 reviews

5.0

8 Aug 2024

Great business

Operations director

Recommend

CEO approval

Business outlook

Pros

Good management Good progression Fantastic team

Cons

Sometimes gets very busy and stressful

5.0

19 Mar 2023

Great Company

Warehouse operative

Recommend

CEO approval

Business outlook

Pros

Decent Salary. Pay is great during peak time.

Cons

Workhours can be long and job demanding.

5.0

12 May 2026

Good changes

Insurance representative

Recommend

CEO approval

Business outlook

Pros

New training program is really good, supervisors are really helpful, lots of job aids and extra review time to help learn. The new leadership has changed a lot so we can be remote. Schedule is flexible and supervisors work with you as long as you let them know you need to make up time. If you do your job they leave you alone. Everyone is really nice and my team lead is amazing.

Cons

Only con is the pay could be better but my raise was nice. The insurance isn’t good this year. All the other benefits are normal. Everything else is fine, no complaints. The negative reviews about production and leadership are probably coming from people not very good at their jobs. The quota is the same as my last job and not that hard to hit.

Viewing 1 - 3 of 191 Reviews

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Jobs at PFS Group

Senior Insurance Rep

Houston, TX

View job

Insurance Recovery Representative

Customer Service Representative