Palfish Reviews

Staff ignore queries, complaints and questions a lot of the time, and when they do respond it's often days later. They have tech issues very regularly for which teachers are automatically penalised with fines, and non payment if they can't enter the classroom. Sometimes these are reversed but often you have to appeal, which they charge you for, and will refuse genuine appeals for tech errors that teachers are not responsible for. In the past Palfish was a great company to work for, but it over the past year their customer service with regards to helping teachers and treating them fairly has really declined in quality. Fines penalties for issues that the systems fault are exhausting, and appealing or challenging unfair treatment is tiring when a lot of the time messages are ignored for days or weeks or not responded to at all.

The admin / chat groups can get very heated and argumentative.This can be quite depressing.They are dominated by the same small groups of established teachers having personal conversations and showing off how they are overloaded with work .This is discouraging to teachers trying to get advice on establishing themselves .if you post a question as a newbie it often gets ignored by the core teachers in the chat and they just carry on talking amongst themselves. There is a over abundance of teachers so not much work.only enough for pocket money really