The two cofounders who run the company, who also happen to be husband and wife lack empathy, compassion, and the ability to see people as human beings.
They sell their prospective staff on ' The Parkbench Lifestyle", which sounds fantastic, however, nothing they say is true.
What the " Parkbench Lifestyle" actually means is:
- Consistently altering commission structures which directly impact the sales staffs monthly income
- Zero work life balance
- Contractually employed to work from 8:30 - 5:30 (which is a 9 hour day, but staff are only paid for 40 hours a week - you do the math), but expected to work through the evenings and the weekends
- Constant communication from the cofounders that tend to be rude and unprofessional at whatever hour they please
- Shame when you attempt to take a vacation day (often this is used against you)
- Changing of roles and responsibilities that are often accompanied by unrealistic expectations and unattainable goals, but failure to hit said goals equates to being dismissed
- When the female cofounder decides she doesn't like you (which is unpredictable and takes place often) you can anticipate that your job is on the line, or responsibility will be taken away from you when you've done nothing wrong.
- Impulsive decisions that tend to impact the staff negatively, but the cofounders positively
- Proactively getting every promise in writing, including anything to do with pay etc. because they will always try and go back on their word and deny making those promises
The cofounder's are the reason why so many of their exceptional staff have quit throughout the year, and why their churn rate is so high. It's not the sales industry, it's their ridiculous and unattainable expectations, and impulsive and irrational decision making.
