Does Parsley Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Parsley Box employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Parsley Box. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Parsley Box?

42% of Parsley Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parsley Box 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Parsley Box?

Customer Service Representative (6) , Call Center Agent (2) , Customer Service Agent (2) , Manager (2) , Team Leader (2)

What are the cons of working at Parsley Box according to real employee reviews?

"Management is a bit weird" ((in 4 reviews)); "[ ] Finally no training or should I say appropriate training in place.You will be given little bits of information here and their on how to do the job and if it’s not acceptable and you forget about that one time you where told and you get a warning." ((in 2 reviews))

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Parsley Box

Parsley Box Reviews

3.2

42% would recommend to a friend

(30 total reviews)

Holly McComb

Not enough data to show CEO approval

36% positive business outlook

Ratings by category

3.2

Diversity and inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Culture and values

2.6

Senior management

Parsley Box has an employee rating of 3.2 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parsley Box employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

30 reviews

3.0

17 Dec 2025

Repetitive work, good pay for what you do

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good Pay Hybrid working Gym

Cons

Holidays not approved bad management

3.0

28 Aug 2025

Outlandish expectations for an order taking job

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The role itself was really wholesome - the elderly would call in and order their meals over the phone. They often called partly to order and partly because they didn’t have many people to talk to. It was lovely to speak to people and offer them some company by just chatting to them

Cons

The company started having outlandish expectations with the call SLAs to be 6 minutes, which meant the customers felt rushed and didn’t enjoy the service, many of them elderly who struggled with getting the order through in that space of time

Parsley Box Response

9mo

Thank you for sharing your feedback. We're glad to hear you found the role rewarding and enjoyed connecting with our elderly customers. We also appreciate your concern about the call SLAs. While we aim to maintain an average call time of 6 minutes to ensure operational efficiency and continued service for all, we recognise the importance of providing a warm and caring experience. We are committed to balancing these priorities, and thank you for your dedication.

1.0

27 Aug 2025

Dreadful

Team leader

Recommend

CEO approval

Business outlook

Pros

Colleagues and friends made whilst a customer call taker.

Cons

Quite a lot to be honest.

Parsley Box Response

9mo

Thank you for sharing your feedback. We appreciate hearing about the positive relationships you built during your time with us. We noticed that your review was posted some time after your departure. While we understand that perspectives can evolve, we're always interested in hearing feedback that can help us improve. Please do contact us at people@parsleybox.com so we can better understand your concerns. We wish you all the best in your current endeavours.

Viewing 1 - 3 of 30 Reviews

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