Pegasystems Reviews

Updated May 26, 2022

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Found 1,620 of over 1,728 reviews

3.8
72%
Recommend to a Friend
88%
Approve of CEO
Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
1,120 Ratings
Pros
  • "There is very good work life balance(in 272 reviews)

  • "Work culture and people are excellent(in 86 reviews)

  • Cons
  • "Work life balance is not that good(in 67 reviews)

  • "some are micro management but not all(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 3 years

      Great company culture and amazing people

      Apr 6, 2022 - Marketing Project Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great opportunities to grow professionally within the company whether it's to change departments/teams and career paths - Amazing people's culture - Amazing benefits - Caring and empathetic leadership and management (very rarely seen in my career in other companies)

      Cons

      - Very US centric which sometimes puts EMEA and APAC employees on a lower priority list

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    2. 4.0
      Current Employee, more than 1 year

      A company with solid values and ethics and a good product

      May 24, 2022 - Client Success Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Care for employee wellbeing. Solid products. Great client base.

      Cons

      Can at times behave a little arrogantly as a company but it’s well intentioned

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    3. 4.0
      Former Employee, more than 5 years

      Great company, but there are at least two big elephants in the room for employees

      Mar 15, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pega has a great portfolio of products. They are well regarded by the analyst community and rightly so. The client base is impressive - and there are plenty of clients who like to talk about their successes at forums like Pegaworld. In general the culture is positive and reasonably dynamic.

      Cons

      Elephant in the room #1 is senior management. The CEO should have retired several years ago. This is holding the company back in so many ways. Compare Alan Trefler to a CEO at one of Pega's competitors, e.g. Bill McDermott at ServiceNow and there's no comparison. Nepotism is also alive and well at Pega, with the CEOs brother assuming a very senior role in the business. There is also an obsession with bringing in senior management from either Salesforce or ServiceNow. Which is ironic considering Pega are losing a lot of people to ServiceNow. It's very demotivating for existing employees to see all the top jobs going to external candidates. Some of the new hires from ServiceNow for example are very average - which is causing even more resentment amongst existing employees. Elephant in the room #2 Company performance and share price. The company has set very ambitious growth targets, which is good. What's not so good is Pega are missing these targets and are not being honest about it with employees. Employees are getting used to 1) the CFO putting a positive spin on the financials, even when Pega has missed it's stated targets. This is patronising in the extreme. The market on the other hand is reacting - and Pega's share price is in freefall. 2) Pega avoiding answering any questions on the languishing share price from employees. Pega's retention strategy is largely based on equity grants - which are increasingly worthless and vest over multiple years (a far longer vesting period than major competitors). Pega also prefer to grant equity than give pay rises. So with inflation rising in most major markets, you are effectively getting a pay cut by staying with Pega. I hope that Pega can address these 2 issues, because on the whole Pega is a very good company and good place to work.

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      12 people found this review helpful
    4. 2.0
      Current Employee, more than 5 years

      Sadly suffering from a broken culture

      Apr 4, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pega used to be great with a fun and supportive culture. Pay is competitive

      Cons

      Sadly Pega is in real trouble at the moment with a broken culture. With people leaving above the standard industry rates. A number of factors are contributing to the numbers The product. Pega’s product is not keeping up with its peers and this is leading to customers and partners to turn to alternative providers. The Culture. Pega has a very short term attitude towards customers and that and with a lagging platform means you can only sell a bad product once. Unfortunately, I have seen bad behaviour rewarded ! Pega seems to be ok with terrible behaviour as long as you sell. Sales people who hit their numbers are held up as examples of what good looks like despite them having had a series of complaints against them from colleagues. The company is dominated by middle aged white men who have little or few original ideas instead preferring to take work from others and present it as their own.

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      6 people found this review helpful
    5. 5.0
      Current Employee, more than 1 year

      Good firm

      Mar 23, 2022 - Anonymous Employee in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong company culture, highly qualified people. Highly recommended!

      Cons

      Some frequent changes in company strategy take time to get used to.

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    6. 5.0
      Current Employee, more than 1 year

      Strong Future

      Mar 14, 2022 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Sales Enablement, great culture and support

      Cons

      The tech industry is highly competitive

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    7. 1.0
      Former Employee, less than 1 year

      Shocking place

      Apr 5, 2022 - Account Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay, benefits and rewards.

      Cons

      Poor management Delusion Old school sales leaders Boys club Pretentiousness

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      5 people found this review helpful
    8. 3.0
      Current Employee, more than 3 years

      Decent

      Feb 20, 2022 - Senior Architect 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent Salary Good product Good team work

      Cons

      Rude managers Employee wellbeing remains at slogan levels and not felt on the ground

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      5 people found this review helpful
    9. 3.0
      Former Employee, more than 8 years

      Great product but company has issues

      Feb 15, 2022 - Solutions Consultant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The product is really powerful and has lots of great benefits to many companies. A set of people become the go-to but this creates bottlenecks.

      Cons

      The product is complex to configure even though it is no code. Delivery challenges are exacerbated by this. Teams lack diversity and currently are losing key people that are seen as leaders. Support teams are stretched to support SaaS

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      5 people found this review helpful

      Pegasystems Response

      Thank you for your review. I agree that Pega’s offerings are powerful! We are proud that our products are recognized by Forrester and Gartner for being at the forefront, and of our teams who continue to innovate. We’re also proud that in the UK we achieved a very strong hiring rate of diverse talent in 2021 and fully intend to continue to focus on fostering a culture that puts inclusion and diversity at the fore. I would be keen to hear more about your feedback so please do reach out to me if you are happy to share it. – Ariane, Talent Advisory Leader

    10. 5.0
      Current Employee

      Great place to work

      Feb 10, 2022 - Lead Business Architect 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is a great training programme

      Cons

      The ability to progress higher in the company is slightly limited

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    Viewing 1 - 10 of 1,620 Reviews

    Pegasystems Reviews FAQs

    Pegasystems has an overall rating of 3.8 out of 5, based on over 1,728 reviews left anonymously by employees. 72% of employees would recommend working at Pegasystems to a friend and 68% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Pegasystems employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Pegasystems. This rating has decreased by -3% over the last 12 months.

    72% of Pegasystems employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pegasystems 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

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