Does Penny Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Penny Lane employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Penny Lane. This rating has been stable over the past 12 months.

How satisfied are employees working at Penny Lane?

65% of Penny Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penny Lane 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Penny Lane?

Residential Counselor (5) , Therapist (5) , Outpatient Therapist (4) , Parent Partner (3) , Administrative (2) , Case Manager (2) , Housing Case Manager (2) , Lead Care Manager (2)

What are the pros of working at Penny Lane according to real employee reviews?

"Good benefits" ((in 5 reviews)); "Generally pretty friendly staff" ((in 4 reviews)); "The company has decent salaries for the nonprofit world." ((in 4 reviews)); "friendly/supportive coworkers" ((in 3 reviews))

What are the cons of working at Penny Lane according to real employee reviews?

"management (including clinical supervisors) have "favorites."" ((in 3 reviews)); "Pay was a joke and knowledge was irrelevant." ((in 3 reviews))

What are employees saying about Penny Lane redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Penny Lane redundancy and their outlook for job security at Penny Lane in 2026.

Penny Lane Reviews

3.5

65% would recommend to a friend

(76 total reviews)

Wendy Carpenter

46% approve of CEO

49% positive business outlook

Ratings by demographic groups

Sexual orientation

Veteran status

Penny Lane has an employee rating of 3.5 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penny Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

76 reviews

3.0

30 Sept 2021

Alright job

Bar staff

Recommend

CEO approval

Business outlook

Pros

Good members of staff Decent part time work

Cons

Difficult unrewarding weekends Minimum wage work

2.0

20 Nov 2013

iuou

Secretary

Recommend

CEO approval

Business outlook

Pros

nice environment, nice food; nice building, people. Nice accents. one two three four five

Cons

Some people are being very mean to each other while they are reaching their deadlines. however, they all have to know that it's a universal thing that people all have deadlines.

1.0

1 Jul 2014

Demoralizing even on a good day!

Staff therapist

Recommend

CEO approval

Business outlook

Pros

The best reasons were the kids who this agency serves. Nothing else comes close.

Cons

The staff here were condescending, the supervisors were incompetent, and more interested in their paychecks than serving the kids in the surrounding area. I never worked in an agency with such short-sighted, and narcissistic therapists! At times it was as if the inmates were running the asylum. I would never recommend this agency to anyone whatsoever. I left and found a much better position where I am treated with respect and valued for my insights. Penny Lane is pathetic!

Viewing 1 - 3 of 76 Reviews

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Jobs at Penny Lane

Room Attendant - Housekeeping

Guest Service Associate

Child and Family Specialist

Penny Lane

Penny Lane Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Alright job

iuou

Demoralizing even on a good day!

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Jobs at Penny Lane