Perthyn Nottingham reviews

1.8

38% would recommend to a friend

(3 total reviews)

Steve Cox

100% approve of CEO

Reviews by job title

3 reviews
3.0
27 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Colleagues, service users, training, opportunities for career progression

Cons

Cant fill vacancies and so staff have to work flat out, too many hours and will be guilt tripped into doing more

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Perthyn Response
6y
Thank you for the positive feedback about your training and working with colleagues along with the people you supported. Unfortunately recruitment in social care remains an issue and as such we try our best to ensure timely cover for vacant hours. Managers can only request cover for vacant hours from existing staff due to the working time directive and our opt out scheme. The well being of our workforce is off paramount importance so thank you for taking the time to leave a review.
1.0
23 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Good experienced support workers. Better companys out there i work for one now who treat and respect you for the hard work you do

Cons

Management covering up concerns you report. Allowing staff to call people they support freaks and getting away with it. If you report something they move you out of service to shut you up 20 miles away disgrace. Tell you your not fit to work in a service although you have worked there for 8 years previously. When you raise concerns management just deal with it in office and are to lazy to go to service to see the fact of what you are raising becouse they know you are speaking the truth. Panic when CQC is due and fiddle the books, if you did your jobs correctly day to day you would not need to.

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Perthyn Response
6y
Thank you for taking the time to leave a review. We pride ourselves in ensuring new and existing staff have the support and training they need to carry out their roles effectively and as such become experienced at what they do. Our management team are provided with leadership and management training and often have a vast amount of previous relevant experience which is embedded within the values of the organisation. However, you make some serious allegations and the matters you raise were looked into at the time. We are robustly inspected by commissioners and regulators and are confident in the transparency and standard of our investigation processes. CQC have repeated judged Perthyn to be GOOD in every area we operate. We encourage staff to raise an appeal if they are not happy with the response to their concerns or complaints. They can also contact CQC and the Local Authority if they feel there is some form of misinformation as part of our complaint procedures. In light of what you have raised you can also contact us at Head Office.
1.0
26 Dec 2016

Support worker

Recommend
CEO approval
Business outlook

Pros

Helpful and friendly work mates. Getting to know service users and work together to make improvements. Chance to gain a qualification.

Cons

Made unwelcome by management. Critical and doctrinal controlling behaviour. Treated staff unfairly and unevenly. Lack of empathy for staff and an unwillingness to support collective constructive feedback from employees. Inability to self-examine and take responsibility for their behaviour.

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Perthyn Response
7y
Thank you for reviewing your time at Perthyn. We are pleased to hear that you had a positive experience working with the people that we support, this reflects the rewarding work our employees carry out on a daily basis. We provide comprehensive training and qualifications, again it is great that you recognised this as a pro. We are disappointed that you did not have a positive experience with the management team. We provide our managers with comprehensive training, qualifications, ongoing support and HR advice. Please feel free to get in touch to discuss your concerns further as we appreciate and value the opinions of our current and former employees.

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