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      Plein Air

      Engaged employer

      Plein Air Reviews

      3.1

      47% would recommend to a friend

      (49 total reviews)

      Paul McEnany

      47% approve of CEO

      49% positive business outlook

      Ratings by category

      3.1

      Diversity and inclusion

      3.1

      Compensation and benefits

      3.0

      Culture and values

      3.0

      Career opportunities

      2.9

      Senior management

      2.8

      Work/Life balance

      Plein Air has an employee rating of 3.1 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Plein Air employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      49 reviews
      1.0
      21 Sept 2025

      Don't Work Here

      Client partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from wherever. As long as you fund the opportunity, you can work from anywhere on the globe.

      Cons

      You will work over 55hr weeks, you will be pinged "after hours" & over the weekend/holiday, you will not be able to utilize the unlimited/flexible PTO that is advertised, and you will be underpaid so seriously think about the above when considering employment here. To preface, the role has transitioned to a Client Partner title however much of the actual job is the same for those that were brought on as TAMs. A major issue stems from Client Partner/TAM managing the entirety of the client relationship, juggling onboarding and maintenance clients, while navigating V1, V2, maybe V3 of the platform. These 5 components drastically alter scope for a single client (just from IPA internally, not factoring in partner integrations). What this means, clients will not roll off your radar as there is no handoff from Client Partner/TAM to Customer Success, yet the scope for each client will remain and evolve. An important call out here is that Project Managers do not communicate with the client so be prepared to vouch for timeline/deliverable impacting decisions that you have no control over. This is the first role I've ever been in where the PMs do not interact with client/do not directly manage timeline which minimizes any sense of responsibility from their end for the actual delivery of the project. Another call out is that upper management is highly involved. Due to nature of the agency, clients will go above the Client Partner/TAM and loop in the CEO. In turn, the CEO gets involved, over promises to client, drops the new scope onto the TAM/PM/Dev team, then shifts gears into another department that's in need of attention. This causes deadlines to be missed and another upset client. To management, I would suggest empowering the assigned TAM to handle these situations and aim for a more lassiez-faire approach. A side note, good absolute luck communicating with the CTO. There is a chance the Head PM can assist in assigning backend support. But if you don't have a backend dev to assist and need to reach out to the CTO, you will utilize every ounce of patience in your being. He does not work well with Client Partners nor PMs nor does he communicate well to Client on client calls. He will speak to you like you're an idiot, he will not use laymans terms to break down BE findings, and he will not give you a solution. He was the most difficult to work with at IPA and those in the MarTech team are very well aware.

      avatar
      Plein Air Response
      9mo
      Appreciate the thoughtful note. This year has been a wild ride with huge successes and also a lot we just learned along the way. The switch from “TAM” to “Client Partner” was not just a different titling, but a splitting of responsibilities across teams. As with any company, getting bigger is about growing up in a bunch of ways, and sometimes the processes that worked well when we were half the size don’t work the same way anymore today. Unfortunately, those shifts to Client Partner also came with a different set of priorities and expectations. Some people took to them better than others, but they were and are the right decisions for the company's health. We are incredibly proud of the close relationships we have with our clients. Generally speaking, they know they can call Jason and I, but also Rachel, Tina, Karen, Kira, etc, when they have an issue that needs to be solved. It is also part of our role as leaders to provide support when it’s required. I understand that you never found your footing here, and ultimately, this wasn’t the right place for you. Of course, would have been happy to discuss this at any point while you were still with the company, and I would still be happy to today if you have any additional thoughts you’d like to share. I genuinely hope you find success in your next role. All the best, Paul
      1.0
      15 Dec 2021

      Working on the Weekends Expected - Sunday Scaries Never More REAL

      Account leadership
      Recommend
      CEO approval
      Business outlook

      Pros

      Completely Remote so can work in sweats Competitive Salary to help ease the burn of 70 hour work weeks

      Cons

      Where do I start? I was at PA for a short time and it was easily the most toxic place I've ever had the displeasure of working at. They tote themselves on "being more than an agency" - it is more like a slave camp. You are expected to be available 24/7 (understandably the industry is very demanding, but having to work on the weekends to accommodate a client is CRAZY). Everyone I worked with was burnt out constantly. Morale was up on Friday's only because a break from the constant stress was near. Morale was low by Monday afternoon. Working 70+ hours is expected to "get the job done" but the company is so new they do not say no to ANY request so beware. Working til 10 at night got old fast. It also didnt help that there are next to zero processes in place and client deadlines mean nothing. If a request comes in at 430PM on a Friday It is expected that it is complete by the weekend. ha nd don't get me started on the MANDATORY CAMERA ON zooms 3X a week at 9AM (???!?!?) What's worse is that management acted like we were all a big happy family in the same boat when in reality it was hell on earth in which you could only save yourself by quitting. Which sadly makes it harder for those clinging on. Don't be fooled by other positive reviewers. Don't get me wrong, some people are a joy to work with, but those reviews are clearly by management or those that are favored. It felt very toxic that the "grind" would pay off - but at what cost? Is your mental health and recharge time worth it? My advice is to keep on with your job search and hold off for a company that has it more together. This place is 100% acting like it has it together under the facade of an ad agency when its really just a high paid partner helping field requests and build brands AIMLESSLY. Beware!

      avatar
      Plein Air Response
      4y
      It’s disappointing to get feedback like this. This last year was challenging for a lot of reasons. No one really gives you a rulebook for how to become a bigger company so quickly, and we definitely made our share of mistakes along the way. We’ve always prized autonomy, limited bureaucracy, and designing roles around people. When it works, it can be amazing. But it can be challenging too. While I would have loved to chat this through with you while you were still at Plein Air, there is no company that is for everybody and it’s tough when you have to part ways. I have full faith you’ll go on to do great things and we’ll wish you all the best in the future. All the best, Paul
      1.0
      3 Nov 2021

      Big Promises, Bigger Failures

      Content strategist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Direct Manager (He tried to make change but C-suite never cared.) - Not Needing to See Them in Person

      Cons

      This agency has the curb appeal and promise of a place that should make a great career starter or career jump for all ...but ended up only being great for folks that are grandfathered and/or invited into the "favorites club" or have no boundaries or desires beyond work. Long story, short: I fell for the trap and hope that candidates take heed that most of these "great" reviews were forced upon new hires before they were aware of any issues. In fact, I wouldn't be surprised if management comes back with a convoluted answer to this review that blames "rapid growth" and "the growing pains of a new agency". Regardless, this business is old enough to treat people with respect and pay employees a livable wage. Advice to Prospective Candidates: Ask tons of questions during interviews around culture and work-life balance, be weary of process and structure for your department because there's no streamlined structure over the entire agency, and keep an exit plan handy if you do accept a position. There's no room for constructive pushback (without passive-aggressive consequences) and you should be ready to do as CEO says--good or bad. Some Other Issues: - No boundaries with certain clients - No regard for Best Practices, Bottom-line Only - Overworking Celebrated - NO training & NO system for reviews or raises - Obvious favoritism & NO transparency about Turnover/New Hires - Bottlenecked Processes due to CEO Micromanagement - Below industry-standard benefits package

      avatar
      Plein Air Response
      4y
      It’s unfortunate that you felt this way about your experience. You were thrown into a new role that we didn’t spend enough time defining going in. I’ve always believed that you give great people room to define the role around their strengths, but that can be messy and we didn’t do a great job of giving you enough direction to set you up for success. We value open and honest feedback from everyone, and sometimes that’s hard to give and receive. That doesn’t mean we don’t respect each other as people, but constructive conversations about the work are what make each of us better. As hard as it can be to part ways, you deserve a place that fits the kind of work you want to do. I’ll still be rooting for you wherever your path leads from here. All the best, Paul
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      Glassdoor has 52 Plein Air reviews submitted anonymously by Plein Air employees. Read employee reviews and ratings on Glassdoor to decide if Plein Air is right for you.