Plex Systems, Inc. reviews about "pay"

pay was way below average

When I started I loved the company and thought there was long term potential. There’s a combination of things that made it go downhill quick. The product is what it is, but there are a lot of unhappy customers and they certainly let the employees know depending on your position. It breaks you down. If you’re on the front lines, you take the heat and it often felt like you weren’t supported by your superiors. It would have been so nice just once for an executive to acknowledge that there were issues and to have a director/VP support you. RTO is overrated because it feels like you can’t use it. You don’t get paid out on any time when you leave. I truly hope Rockwell can turn it around for those left behind. Upper management and executives are clueless as to what goes on some days because they appear to look the other way. The pay is also not great. If you don’t root and advocate for yourself, no one else will.

Lots of pressure to hit quota. Will be put on a plan if not met.

No job security. Couple of quarters feedback, you are doing your job great & suddenly in one quarter you are performing very poor & into PIP. They want someone who can understand and does everything, like a QA Developer should also be expert in development. You don't have decision powers as control is in USA. At least in my case, bad manager with no sense what he is talking. US team forming nexus and working. They feel insecure if you are proactive and a good developer. Overall bad experience...

not as many resources as I would like. need more customer references, more up to date demo videos. need to treat current customer references that give their time better. need better partner implementation resources. i think Plex should scale down their internal implementation team to be able to implement with smaller accounts

- management is horrendous. - low pay, compared to other companies in the field - lack of support from management - CSAT is low, which leads to angry customers, which leads to the job being very difficult and draining - management doesn’t listen to ideas, concerns, etc.

Why do I need to fill this out

-CSAT was very low for good reason. The product is very old tech (even though in the Cloud) and no way to customize it, so users rely on Product to host and fulfill all needed features/processes. But it is extremely costly to move to a new ERP so users feel unhappy and stuck. -It was frustrating to work on a product with so much incapacitating tech debt. Some of the same, very important, strategic initiatives were continually starting and stopping, as the tech debt made the effort too high to tackle. -They put a few people in management over roles they have never performed themselves. It was difficult to respect a manager who didn't have experience in my role. A couple of key managers did not have integrity: dishonesty, blame-shifting. Several key, long-term employees left Plex for this reason.

Low pay Uncertain future. Jobs may be sent overseas in the near future