PoloWorks Reviews

3.8

66% would recommend to a friend

(23 total reviews)

49% positive business outlook

PoloWorks has an employee rating of 3.8 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PoloWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

23 reviews
1.0
8 Nov 2023
Recommend
CEO approval
Business outlook

Pros

-Free coffee machine in the office

Cons

-Very tedious and soul-draining work -Unrealistic expectations for new starters, expected to achieve very high accuracy in a limited amount of time, and any mistakes were criticised regardless of whether it was something you had been taught yet -Extreme micromanagement, had to log every task and every break for any reason down to the SECOND and was expected to make that time up -Very few opportunities for progression without taking exams (which had very little relevance to the job) -There seemed to be many unspoken rules that you would be criticised for breaking despite not knowing these rules -Strange lack of support no matter how many times they said "we've done as much as we can to support you" -Mildly hostile team leaders? -Expected to ask for help if you're stuck for more than five minutes, whilst simultaneously discouraging you from asking for help -Doing the job felt like digging my fingers into my own eyeballs every second of the day honestly --No surprise that the turnover of entry level staff is so high

1.0
2 Oct 2023

Would not recommend

Recommend
CEO approval
Business outlook

Pros

I would put "none" but this section has a 5 word minimum...

Cons

Very toxic, micromanaging environment. Next to no communication from management, I could go weeks without a single message or email from anyone. Expected to log every minute of your time. Training for new starters is high pressure, you are expected to reach a very high standard in a short amount of time and will be criticized quickly for accuracy and efficiency only a few days in. Told by upper management that they would rather replace experienced staff for new hires instead of giving any form of a pay rise. Expected to pass exams in order to progress - no recognition outside of the exams. Was told not to talk in the office, no earphones/phone use, just sit in silence. Zero work culture, actively discouraged from talking to my colleagues. Salary is far below industry standard, especially compared to similar local employers. "Flex time" is forced upon you but is completely missold - your boss will demand you work extra, sometimes hours more, often with same-day notice. Conversely they will force you to "flex down" if the workload is low, requiring you to work the time back, but if the opportunity to "flex up" never arises then you will be paid less to make up the difference. You can not refuse this and you can not request flex time. They can very quickly make your "flex balance" sink to -50 to -75 hours and you are criticized for being this low and not "working it back", regardless of if you wanted it to decrease or not. The "flexible working" is solely for their benefit. This place has so much to learn about how to treat their employees - I was not once made to feel welcome, included, or respected.

4.0
7 Apr 2023

Great Company

Recommend
CEO approval
Business outlook

Pros

Great team who are fully supportive if having trouble outside of work.

Cons

Repetitive process and some managers I feel are quite limiting for employees due to their stubbornness and lack of technical knowledge

Viewing 1 - 3 of 23 Reviews

Glassdoor has 23 PoloWorks reviews submitted anonymously by PoloWorks employees. Read employee reviews and ratings on Glassdoor to decide if PoloWorks is right for you.