Quantuma Reviews

Nothing, it is really great

Remuneration and Benefits With regards to remuneration and benefits, the last round of pay rises was, politely, considered to be underwhelming and this sense has only been exacerbated in view of inflation since mid-2022. The suite of non-salary benefits (pension, health insurance and opt-ins) offered is also underweight compared to what immediate competitors historically offered in my time with them and pale in comparison to what the likes of Grant Thornton or BDO provide. It was acknowledged that the firm's opt-in benefits have had low take-up at a recent all-hands townhall meeting, however this was framed by the firm as a failure to communicate the offering properly by central HR, as opposed to them not being particularly relevant or useful to staff. I'm not sure if this is appreciated centrally. Whilst the firm is keen to trumpet things like recruitment bonuses for introducing new hires, I feel addressing the above would really help the firm retain the talent it already has in a competitive market. Infrastructure The firm's aggressive growth strategy for its footprint of offices has not necessarily been supported by equivalent investment in the infrastructure to underpin it. I can't help but marvel I'll occasionally get error messages that there aren't sufficient IPS software licences at a firm with offices in Dubai and Singapore. IT - particularly the remote desktop system - can be rickety, a number of IPS functions which have been standard for years elsewhere (e.g. TPS) have yet to be implemented here and tech support is outsourced to a third-party entity who I feel the business has outgrown. The firm's compliance team are smart, helpful and focussed, however haven't been given enough resource to look much beyond the immediate term to proactively improve systems and processes. As such, things like the firm's pro-forma reports are some 5 years behind their benchmark competitors in terms of formatting/readability for non-technical creditors and the internal checklists are bloated/arcane. There is also no formal technical committee or other established mechanism you would see at other firms where new procedures or documents can be tested and trialled in the field for feedback ahead of general release. I feel addressing these points would genuinely improve service delivery/staff productivity firmwide.