Does RACQ pay their employees well?

According to anonymously submitted Glassdoor reviews, RACQ employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at RACQ. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at RACQ?

74% of RACQ employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RACQ 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at RACQ?

Claims Management Officer (11) , Member Engagement Consultant (8) , Analyst (6) , Business Analyst (6) , Member Engagement Specialist (6) , Manager (5) , Member Engagement Officer (5) , Consultant (4) , Insurance Agent (4) , Project Manager (4) , Claims Officer (3) , Customer Service Representative (3) , Insurance Consultant (3) , Marketing (3) , Team Manager (3)

What are the pros of working at RACQ according to real employee reviews?

"Great company and discounts with a good culture" ((in 25 reviews)); "people you work with are nice" ((in 15 reviews)); "Good work life balance as option to work from home four days a week subject to team/manager requirements" ((in 12 reviews)); "The team is great and friendly" ((in 10 reviews)); "Good pay for no experience" ((in 9 reviews))

What are the cons of working at RACQ according to real employee reviews?

"bad management don't know what they are doing" ((in 10 reviews)); "Awful, micromanaging, condescending and overly critical managers" ((in 4 reviews)); "Salary was a bit low for the responsibility" ((in 4 reviews)); "Manageres are concerned about their bonuses only" ((in 3 reviews)); "Fresh and sometimes immature leadership (especially in insurance)" ((in 3 reviews))

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RACQ

RACQ Reviews

3.7

74% would recommend to a friend

(200 total reviews)

56% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.9

Work/Life balance

3.8

Culture and values

3.4

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

RACQ has an employee rating of 3.7 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RACQ employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

200 reviews

1.0

28 Apr 2026

Unstable job security

Digital full stack developer

Recommend

CEO approval

Business outlook

Pros

Flexible wfh or hybrid arrangement

Cons

Kept making changes to the organisation. Sold their bank, laid off the web development team. Do not join RACQ, they don't remember your contribution, they will make you redundant when they do not need you. Promised a salary hike in a year. Did not happen.

3.0

5 Feb 2026

Good location

Data analyst

Recommend

CEO approval

Business outlook

Pros

Friendly people, easy to get to location

Cons

Gaining access to systems takes ages

5.0

7 Dec 2025

Great Culture

Operations manager

Recommend

CEO approval

Business outlook

Pros

Focus on member, people and experience

Cons

lower salary based on being a mutual

Viewing 1 - 3 of 200 Reviews

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