RAY ALLEN Reviews

Thanks for the feedback. We appreciate you highlighting our benefit related to employer paid health care cost and work environment. Our employee focused approach is what drives us to offer great benefits and support a driven but fun space. You bring up some issues that have challenged us over the past two years. We did temporarily suspend the 401K match and reduce the HSA company match, albeit a difficult decision, it was weighed against the ability to support other areas of the business that will ultimately benefit all our employees’ long term. We consider career development a path that can have many diverse options. We also strive to provide opportunities that allow our teams to embrace different forms of growth that can broaden individual skills and knowledge. We just completed a global skills assessment to determine individual areas of development while highlighting employees strengths. A crucial step in building up our employees for growth within the organization. The growing pains that we have mentioned in other reviews relate to our significant global expansion, not the longevity of the company itself. We are a company who took on a daunting undertaking in a short period of time. We have turned that corner as previously stated and are focusing on actions that produce mutual benefits for our team and clients. Our compensation packages are a continuous work in progress and also factor in our holistic view and understanding of employee satisfaction – i.e. career development, growth opportunities, fun work environment and flexible work hours are part of what makes RAI a desirable place to work, and as our internal surveys have shown. Regarding your feedback on continuing with transparency, communication is never easy, and we work hard to try and align leaders and teams to move fast. But sometimes we get it wrong but continue to strive for improvement. Thanks again for providing your feedback and the best of luck to you

Thank you for taking the time to leave your feedback. We agree that pay day is a good day! With respect to your comments, RAI is always looking for innovative ways to improve products and services to ensure that our Partners and Customers are getting the maximum benefits. Similarly, we understand business moves fast in our industry which is why product development and talent management continue to be a top priority within the company. Over the years, our motivation to push industry boundaries has never wavered; innovation is at the forefront of who we are and what we create. In regard to our culture, it is disappointing that anyone has left the organization with the feeling that we are hypocritical or clannish. One of our values is: Problems are not the enemy, hidden problems are the enemy. The problem you suggest has certainly been hidden up til now, and we appreciate you bringing it to our attention so we can explore it and go about fixing it if necessary. We want to be sure that we as an organization are communicating as openly as possible and want to hear about problems and viewpoints that are potentially plaguing our environment. We appreciate you bringing this viewpoint to our attention so that we can explore it and go about changing that perception as necessary. Keeping our talented people happy and promoting a team-first culture is an ongoing priority for our organization with consistent improvement the goal. Thank you again for leaving a review.