employer cover photo
employer logo
employer logo

ROI Call Center Solutions

Is this your company?

ROI Call Center Solutions Reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

256 reviews
2.0
15 Mar 2022
Recommend
CEO approval
Business outlook

Pros

My boss and teammates made it worth it

Cons

Upper management is picky about who they promote. If you aren’t absolutely perfect with every words during the interview…you’ll likely receive private messages wishing you better luck next time immediately after the interview. If you try to report it, it’s denied and the person who sent the message usually gets promoted. They don’t allow the hard work you put in to speak for itself. But I’ve heard they promote ppl while they’re in training so you’re chances are 50/50

2.0
5 Mar 2022

Meh.

Recommend
CEO approval
Business outlook

Pros

Work at home, nice coworkers who are ready to help if you need it

Cons

Was hired and not told they could change your job with no notice. I was hired to process applications for rent assistance, then out of no where management told me I was being moved to a different campaign that was cold calling. No option to stay, no option to move into a campaign that would suit you better. There was 80 people in my hiring group, and it was ridiculous trying to learn anything in training with that many people. There's also currently a class action suit against them for improperly paid overtime and not paying to start your systems and get logged in.

Viewing 1 - 3 of 256 Reviews

Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.