Richer Sounds Reviews

Updated 15 Apr 2021

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4.4
92%
Recommend to a Friend
98%
Approve of CEO
Richer Sounds Founder Julian Richer (no image)
Julian Richer
20 Ratings
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Project Manager in London, England, England
    Recommends
    Approves of CEO

    I worked at Richer Sounds full-time for more than 5 years

    Pros

    Amazing teams. Great work/life balance.

    Cons

    None that I can think of

  2. "Nice enough place"

    5.0
    Former Employee - Sales Assistant in Birmingham, England, England

    I worked at Richer Sounds full-time

    Pros

    Staff are friendly and approachable

    Cons

    Management can be quite harsh


  3. "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in Manchester, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds full-time for more than a year

    Pros

    Great work ethic and good benefits

    Cons

    None overall great company to work for

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  4. "Great company and benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds part-time for more than 5 years

    Pros

    Company values and good perks

    Cons

    None that I can think of

  5. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in Manchester, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Richer Sounds full-time for more than 10 years

    Pros

    Understanding company with a great ethos. Great Managers & Directors, who pretty much all worked their way up through the stores, so know what it's like to be a sales advisor.

    Cons

    Difficult year for retail everywhere......

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  6. "Great people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds full-time for more than a year

    Pros

    The company really cares about its staff with alot of great benefits.

    Cons

    Can be repetitive and the payment is confusing

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  7. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Advisor in Plymouth, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds full-time for more than 5 years

    Pros

    Multiple Benefits. You are in control of commission you make.

    Cons

    Compulsory shirt and tie. You are both a salesperson and a warehouse operative.

  8. "Ethical"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Advisor in Preston, North West England, England, England
    Recommends
    Positive Outlook

    I have been working at Richer Sounds full-time

    Pros

    Friendly Good communication Excellent reward system Your are made to feel engaged with the business

    Cons

    The retailer sector is shrinking

  9. "Great place to work, very fair company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Colleague 
    Recommends
    Positive Outlook

    I have been working at Richer Sounds full-time

    Pros

    Decent pay, for what you do. The more you put into your job, the more you will get out and the more you will earn. Incentivised to give good service to customers, as well as just maximising profit. Encouraged to sell ethically. Lovely people to work with generally. Although pay is largely performance-related, the company guarantees a minimum of the Real Living Wage. The company founder Julian Richer, is a hugely inspirational leader with amazing values on which the company is based. As reported in the national press, he recently transferred 60% of his ownership to the company's staff. Outstanding perks such as availability of holiday homes and staff discounts, too many perks to list here, but in general the company will do anything it can to help you if you have any problems. Excellent communication throughout the company, well structured procedures and very good management. Regular colleague surveys to monitor morale. Management are open to receiving suggestions from all colleagues. Procedures are frequently reviewed with a 'Kaizen' approach to constantly improving how things are done.

    Cons

    Not a criticism of the company at all, but customers can make the job unpleasant. Although most customers are fantastic, some can be very difficult and will go as far as to throw you under the bus just to try and get a couple of quid off their purchase. By being petty, un-reasonable, exaggerating or sometimes completely inventing problems just to try it on. Thankfully the company's managers and customer service dep't will always investigate claims like this fairly, meaning you are unlikely to get into trouble unless you've actually done something wrong. However, when you experience this a few times, a member of the public seemingly prepared to threaten your livelihood just so they can save a few quid, it can be challenging not to let your view of the general public become tainted. The shops are, in normal circumstances, open 362 days a year giving very little time off over the Christmas period. Is it really necessary for hundreds of exhausted shop staff to be back in work on Boxing Day?

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  10. Helpful (1)

    "One day there will come a rain to wash you off the streets"

    1.0
    Former Employee - Sales Representative in London, England, England

    I worked at Richer Sounds full-time

    Pros

    Good selection of HiFI equipment

    Cons

    Hideous company based on sales and lies never worked anywhere worse in my life

Viewing 1 - 10 of 26 Reviews

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