Richer Sounds Reviews

Updated 29 May 2020

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4.5
87%
Recommend to a Friend
96%
Approve of CEO
Richer Sounds Founder Julian Richer (no image)
Julian Richer
13 Ratings
  1. "Great place to work, very fair company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Colleague 
    Recommends
    Positive Outlook

    I have been working at Richer Sounds full-time

    Pros

    Decent pay, for what you do. The more you put into your job, the more you will get out and the more you will earn. Incentivised to give good service to customers, as well as just maximising profit. Encouraged to sell ethically. Lovely people to work with generally. Although pay is largely performance-related, the company guarantees a minimum of the Real Living Wage. The company founder Julian Richer, is a hugely inspirational leader with amazing values on which the company is based. As reported in the national press, he recently transferred 60% of his ownership to the company's staff. Outstanding perks such as availability of holiday homes and staff discounts, too many perks to list here, but in general the company will do anything it can to help you if you have any problems. Excellent communication throughout the company, well structured procedures and very good management. Regular colleague surveys to monitor morale. Management are open to receiving suggestions from all colleagues. Procedures are frequently reviewed with a 'Kaizen' approach to constantly improving how things are done.

    Cons

    Not a criticism of the company at all, but customers can make the job unpleasant. Although most customers are fantastic, some can be very difficult and will go as far as to throw you under the bus just to try and get a couple of quid off their purchase. By being petty, un-reasonable, exaggerating or sometimes completely inventing problems just to try it on. Thankfully the company's managers and customer service dep't will always investigate claims like this fairly, meaning you are unlikely to get into trouble unless you've actually done something wrong. However, when you experience this a few times, a member of the public seemingly prepared to threaten your livelihood just so they can save a few quid, it can be challenging not to let your view of the general public become tainted. The shops are, in normal circumstances, open 362 days a year giving very little time off over the Christmas period. Is it really necessary for hundreds of exhausted shop staff to be back in work on Boxing Day?

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  2. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stockroom Controller 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds part-time for more than 3 years

    Pros

    Part of a good team, generous pay considering the job, holiday homes

    Cons

    Could sometimes be a bit boring

  3. "Great company and owner"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds full-time for more than 5 years

    Pros

    Good rewards for best staff, great benefits, good colleagues

    Cons

    Location is east London, no lift in offices

  4. "Enjoyable lifetime experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Owner in Dudley, England
    Recommends
    Positive Outlook

    I worked at Richer Sounds full-time for more than 8 years

    Pros

    Great place , Great people , Rewarding Great training , Good development

    Cons

    Some long hours and early mornings

  5. "Customer service advisor Stockport"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Stockport, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Richer Sounds full-time for less than a year

    Pros

    Chilled relaxed environment, great people and great job

    Cons

    Nothing was very good nothing bad

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  6. "Great Company with Fantastic Benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Department Colleague in Stockport, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Richer Sounds full-time for more than 10 years

    Pros

    Great Benefits They really look after you Great Atmosphere

    Cons

    Store Colleagues do work hard over the Christmas season, but who in retail doesn't? Due to the advancement of the Tech, our the training has to be a lot more comprehensive these days.

  7. "Excellent Business"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Richer Sounds full-time for more than 5 years

    Pros

    Great culture and honest leadership

    Cons

    Working hours can be excessive

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  8. "Excellent company great benefits and pay minimum of the real living wage"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Richer Sounds full-time

    Pros

    Great promotion opportunity and good benefits and always help you with personal problems

    Cons

    Occasionally challenging customers can get you down

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  9. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Richer Sounds full-time for more than 5 years

    Pros

    Good place to work. Great colleague benefits.

    Cons

    It is challenging sometimes, especially Black Friday - Christmas period but worth it.

  10. "Lovely workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor - Full Time 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Richer Sounds full-time for more than a year

    Pros

    Really look after you, lots of trainning

    Cons

    None at all that i can think off

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Found 16 reviews