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      RiverSource Life Insurance Company

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      RiverSource Life Insurance Company Reviews

      3.0

      25% would recommend to a friend

      (25 total reviews)

      John Robert Woerner

      39% approve of CEO

      36% positive business outlook

      Ratings by category

      3.4

      Culture and values

      3.3

      Diversity and inclusion

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.5

      Work/Life balance

      2.4

      Senior management

      RiverSource Life Insurance Company has an employee rating of 3.0 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RiverSource Life Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      25 reviews
      1.0
      11 Mar 2025

      The good, the bad, the ugly…

      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent salary and real autonomy in dealing with clients. However, every year I have to reduce the number of clients receiving benefits, and my job depends on it, even when I know their claims are 100% legit.

      Cons

      Having to intentionally try to “trip up” beneficiaries with manipulative actions, ridiculous form requirements, and treating everyone receiving benefits as if they’re faking it! The absolute worst part of this job! Manipulating highly educated professionals, who’s brains are damaged due to an accident, is not what I’d hoped for when I took the job.

      5.0
      21 Jul 2017

      Director

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic place to work, great people, supportive culture, interesting work and an amazing sense of team. I really enjoy my job making a difference for consumers and advisors.

      Cons

      not many, vacation pay approach is a bit behind the times and parking in the building is expensive.,

      3.0
      28 Jun 2016

      Definite pros and cons...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice stable larger company and lots of great employees. Senior leadership seems engaged. Technology...as expected from a company this size. Pay also as expected.

      Cons

      Benefits such as PTO not competitive with the industry or corporate America. Start out at basically 2 weeks because you must count company holidays toward your balance. Unheard of. Also very behind the times with flexible work arrangements or telecommuting. Basically there is none. Very stringent rules about being in the office, leaves a feeling of not being trusted and zero work-life balance. Being down town is not for everyone.

      Viewing 1 - 3 of 25 Reviews
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      ReviewsRiverSource Life Insurance Company reviews

      Glassdoor has 25 RiverSource Life Insurance Company reviews submitted anonymously by RiverSource Life Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if RiverSource Life Insurance Company is right for you.