SAP Concur Reviews | Glassdoor.co.uk

SAP Concur Reviews

Updated 12 January 2019
715 reviews

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4.0
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SAP Concur President Mike Eberhard
Mike Eberhard
85 Ratings

Employee Reviews

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Pros
  • "Good work life balance, Good perks" (in 112 reviews)

  • "Great people and supportive environment" (in 49 reviews)

Cons
  • "It doesn't pay as well as amazon or microsoft, but thats not a big minus for having a great work-life balance" (in 19 reviews)

  • "changes due to SAP acquisition are starting to impact the way Concur looks/feels" (in 22 reviews)

More Pros and Cons

  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Maidenhead, England
    Current Employee - QA Engineer in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SAP Concur full-time (More than a year)

    Pros

    Great culture, great people.
    Very supportive environment. You are encouraged and enabled to try new things.
    Work on cutting edge technology.
    Opportunity to get involved in all aspects of DevOps cycle - i.e. continuous deployments, short Agile spirnts, live production monitoring etc
    Great pay and benefits

    Cons

    Some additional bureaucratic overhead after acquisition from SAP
    Steep domain knowledge learning curve

    Advice to Management

    Let employees focus on specialising on a smaller number of skills, rather than having to diversify too much


  2. Helpful (2)

    "Great Company.... Could be so much more....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Superb T&E solution... So much more than an expense report
    Happy customers - Business application helping travelling staff
    Sales Support - Great productivity tools, content and desire to help
    Comp Plan totally matches our company goals
    Low risk contracts and easy to position solution

    Cons

    Poor at recognition & have hero to zero culture...
    Lead Gen teams need extra skill & fresh approach to pipe generation
    Upsell teams smashing target but new business teams struggling to hit quota's regularly
    Poor communication across the business about whats going on. Whispers and rumours start
    Top management very silo from the rest of the business
    Rewards & promotes people who dont represent the values of the business.

    Advice to Management

    Trust your people. They work incredibly hard
    Fix pipeline for new business sales with upskilling lead gen team and social selling skills/data cleansing
    Pay new business higher comp plans than upsell teams
    Manage your people as humans not spreadsheets and dont manage by perception

  3. "Regional Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Executive in Maidenhead, England
    Current Employee - Regional Sales Executive in Maidenhead, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SAP Concur full-time (More than 5 years)

    Pros

    great sales tools, lots of investment into sales teams, innovative product

    Cons

    inexperienced management team, slow internal processes

    Advice to Management

    please bring in experienced managers or train new managers effectively


  4. Helpful (3)

    "Good product but some deep cause for concerns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maidenhead, England
    Former Employee - Anonymous Employee in Maidenhead, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SAP Concur full-time (More than a year)

    Pros

    Good product, with a solid support base and R & D team, good culture in some functions. Some very talented and supportive members there

    Cons

    Huge pay imbalances, some very concerning members of senior management, i witnessed one scenario where one manager (who was promoted) played two of there employees against each other in a truly degrading way, resulting in a very demoralized team . What really surprised me was the complete lack of response from HR about this well known issue. This saw a wave of very talented people leave to avoid such culture

    Advice to Management

    When multiple employees are approaching senior management with grave concerns don't dismiss, i saw some very damaging behavior.


  5. Helpful (3)

    "A company that rewards incompetency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MDR
    Former Employee - MDR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some really great people at Concur. And some of the incentives are excellent.

    Cons

    No structure and a lot of incompetent people in decision making positions. They screw up peoples pay, they don't reward high performers and they rarely hire internally.

    Advice to Management

    Needs completely reorganising.


  6. Helpful (7)

    "Waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Representative
    Current Employee - Client Support Representative
    Doesn't Recommend
    Negative Outlook

    Pros

    -friendly staff in the office

    Cons

    -inexperienced seniors and managers
    -no training for over two months-nothing to do
    -low pay
    -did not sort out access to concur systems so unable to see my wage slip or pension statement

    Advice to Management

    do not make 19 year olds senior members of staff.


  7. "Exciting work, fun culture and good work-life balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Talent Acquisition Partner in Maidenhead, England
    Current Employee - Senior Talent Acquisition Partner in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SAP Concur full-time (More than 5 years)

    Pros

    Cool innovative & useful cloud products, great technologies, friendly and collaborative culture and a vibrant working environment. Bringing consumer scale to business software is not easy but it sure is exciting & rewarding!

    Cons

    If you love a fast-paced, growing org and have a flexible attitude towards progression and change, you will love it here. If not, maybe not!

  8. "Good product good company nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Executive in Maidenhead, England
    Former Employee - Regional Sales Executive in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SAP Concur full-time (More than 3 years)

    Pros

    Good pay, great commission opportunities. Some really very good people.

    Cons

    Overly deal focused, US centric development, did have a great culture before SAP purchase, some (but by no means all )of the management.

    Advice to Management

    Look after the good people and do your best to remove hurdles - simple stuff but often not done.


  9. Helpful (1)

    "Change is never-ending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - R&D in Maidenhead, England
    Current Employee - R&D in Maidenhead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SAP Concur full-time (More than 3 years)

    Pros

    Freedom to make decisions that have a huge impact make life in R&D exciting, challenging and rewarding

    Cons

    Still working on pulling logic out of legacy code means there is pain as services are extracted from the monolith, but it's for a brighter better future

    Advice to Management

    The direction we are taking is tough, but if we do it right now we'll reap rewards, just need to stay committed!


  10. Helpful (3)

    "Not bad to work for, but need to get better at executing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Executive in Maidenhead, England
    Current Employee - Regional Sales Executive in Maidenhead, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SAP Concur full-time (More than a year)

    Pros

    Great Work/Life balance, best product in the market and an extensive organisation to support you.

    Cons

    Politics and the impending SAP integration, too much time spent talking about getting better, instead of focusing on driving change

    Advice to Management

    Focus on Execution not obsess on Strategy to make sure goals are achieved.