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    SMRS Reviews

    Updated 13 September 2018
    12 reviews

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    4.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Toby Windsor and Richard Lewis
    2 Ratings

    Employee Reviews

    Sort: PopularRatingDate

    1. "Lead Creative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SMRS part-time

      Pros

      Great people
      Lots of trust
      Empowered

      Cons

      High pressure
      Occasional lack of resources

      Advice to Management

      Keep doing what you're doing

    2. "Not for everyone"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I worked at SMRS full-time

      Pros

      Interesting work and projects
      Great client's

      Cons

      Long hours
      no recognition
      Some of the team rude , negative not great at all bit allowed to get away with it

      Advice to Management

      sort the bad behaviours out once and for all

      SMRS Response

      25 Oct 2017 – Marketing & Communications Executive

      Thank you very much for your feedback. If you'd like to share any more of your thoughts, please do get in touch. It will help us to improve the culture of the organisation.

      3. Join the SMRS team
      See Our Latest Jobs

    3. "Great working environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I worked at SMRS full-time

      Pros

      I worked there for a couple of years and over that time the company got better and better at working across teams to deliver better work for clients. Overall the employees are a very friendly, positive, knowledgeable and hard working bunch

      Cons

      Very little room for any kind of flexible working, which is a shame as with this it would have been my ideal place to work

      Advice to Management

      Show your employees you care with better benefits

      SMRS Response

      2 Oct 2017 – Marketing & Communications Executive

      Thank you for sharing your experience and for the advice.

    4. "Many happy years at SMRS"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Manchester, England
      Current Employee - Anonymous Employee in Manchester, England
      Recommends
      Positive Outlook

      I have been working at SMRS full-time (More than 10 years)

      Pros

      I have worked at SMRS for many years and always loved the fast paced, ever changing, dynamic environment. There are lots of really hard working, talented and fun people. Both of our offices are spacious, nice environments with great tech and facilities, in central locations. The benefits are very good in terms of 30 days' holiday, flexible working, pension and training opportunities. In some roles you get car allowances if you need to travel to see clients.

      Cons

      As our jobs are to deliver high quality services to our clients, this can mean that we sometimes have to go that extra mile for a client and stay late, work over a lunch or get in early. It's a high pressured environment so its not for everyone.

      Advice to Management

      Keep doing the fun things to reward people for their commitment.

      SMRS Response

      25 Apr 2017 – HR Manager

      Thank you for your review! We are glad you are enjoying all the aspects of SMRS!

    5. "Fun & friendly place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Manchester, England
      Current Employee - Anonymous Employee in Manchester, England
      Recommends
      Positive Outlook

      I have been working at SMRS full-time (More than a year)

      Pros

      Caring, people-centric, fun but knowledgeable

      Cons

      I've only had a positive experience

      SMRS Response

      10 Jan 2017 – HR Manager

      Thank you for your positive review! We are glad you are enjoying all the aspects of SMRS!

    6. "Great team with lots of smiles"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook

      I have been working at SMRS full-time

      Pros

      Great team of friendly people, always happy to help and answer questions
      30 days holiday for everyone
      Results focused and great at supporting clients

      Cons

      Heating/cooling in office could be better
      Big divide between management and most staff

      Advice to Management

      More visible direction and comms from the top

      SMRS Response

      5 Aug 2016 – HR Manager

      Thank you for your honest review. Would love to have a coffee and understand how we can improve the communications . Thanks Mel

    7. "Family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Manchester City Centre, England
      Current Employee - Anonymous Employee in Manchester City Centre, England
      Recommends
      Positive Outlook

      I have been working at SMRS full-time (Less than a year)

      Pros

      3 months in and feel like I have been here for such a long time. Welcomed and respected by all. As an expert in your role you are trusted to get on with your job. You walk a way each day knowing you can make a difference.
      Thoroughly enjoyed the summer event and cant wait for the Christmas Party . The ridiculous amounts of cake and pizza I have eaten in 3 months . I look forward to the daily fruit basket LOL.

      Cons

      Great environment but always busy . If you thrive off being busy you will love working here . I do my day goes so quick.

      Advice to Management

      Just keep the SMRS family values going

      SMRS Response

      4 Aug 2016 – HR Manager

      Welcome to the family. Thank you for your positive review! We are glad you are enjoying all the aspects of SMRS!

    8. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Manchester, England
      Current Employee - Anonymous Employee in Manchester, England
      Recommends
      Positive Outlook

      I have been working at SMRS full-time (Less than a year)

      Pros

      Having just finished university last summer, SMRS is a wonderful company to work for - brilliant culture within the company, the quality of work produced, the range of clients and opportunities to do some really interesting work.

      Cons

      The pace of work and workload is consistently high. However, that's the fastest way to developing your skills and abilities.

      Advice to Management

      Improved internal communications

      SMRS Response

      4 Aug 2016 – HR Manager

      Thank you for your review! Always happy to here feedback and ideas on how we can improve.

    9. "Family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Digital Operations Specialist in Manchester, England
      Former Employee - Digital Operations Specialist in Manchester, England
      Recommends
      Positive Outlook

      Pros

      There are many great reasons to work at SMRS. Apart from getting Pizza, cakes and fresh fruit, the people here are a varied and diverse bunch and you will enjoy working with them. Everybody will help each other if required and you feel you can talk to anyone. I have some great memories here and it was a difficult decision to leave...Honestly, I hope I can return some day and be part of the family once again.

      Cons

      Like any job, you will feel the pressure and stress. That's why it's called work. I don't think there is any one thing that I could say that would reflect negatively on the company as a whole. I felt trusted, respected and a great ambassador of the company.

      Advice to Management

      I have to much respect for the management at SMRS to give them advice but I know they have great plans going forward.

      SMRS Response

      4 Aug 2016 – HR Manager

      Thank you for your honest review! We are glad you enjoyed all the aspects of SMRS! Good luck with your next phase in your career.

    10. "Excellent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Manchester, England
      Current Employee - Anonymous Employee in Manchester, England
      Recommends
      Positive Outlook

      Pros

      So far so good. The on-boarding process was thorough and well planned in advance. The teams are welcoming, supportive and clearly know their stuff. These guys are experts and love to help. Flexible and progressive in the general approach makes a refreshing change from most businesses I have worked for. Clear plans in place for the strategic direction and an abundance of passion and drive to bring these life.

      Cons

      A little cold in the office but that's being fixed at the moment

      Advice to Management

      Great work, keep doing what you are doing..

      SMRS Response

      6 Apr 2016 – Marketing & Communications Executive

      Thank you for your positive review! We are glad you enjoy all the aspects of SMRS!