Does SMS InfoComm pay their employees well?

According to anonymously submitted Glassdoor reviews, SMS InfoComm employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SMS InfoComm. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at SMS InfoComm?

57% of SMS InfoComm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SMS InfoComm 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at SMS InfoComm?

Laptop Repair Technician (7) , Repair Technician (7) , Server Repair Technician (7) , Computer Repair Technician (5) , Engineer (5) , Material Planner (5) , PC Technician (5) , Technician (5) , Analyst (3) , Computer Technician (3) , Laptop Technician (3) , Material Analyst (3) , Supervisor (3) , Administrative (2) , Administrative Assistant (2)

What are the pros of working at SMS InfoComm according to real employee reviews?

"Good benefits and a group of hard" ((in 12 reviews)); "the environment was chill with nice people" ((in 9 reviews)); "Coworkers are friendly and willing to support." ((in 6 reviews)); "SMS has a wonderful, diverse working environment." ((in 5 reviews)); "Good health insurance" ((in 3 reviews))

What are the cons of working at SMS InfoComm according to real employee reviews?

"10 hour long shifts and low pay." ((in 16 reviews)); "bad management" ((in 11 reviews)); "No pay raise for exceeding quota, might get a marginally larger(dime, maybe 15 cents) per hour raise when they do raises(raises as low as 1" ((in 4 reviews)); "Insufficient parking, but company as working hard on fixing this." ((in 3 reviews))

What are employees saying about SMS InfoComm redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SMS InfoComm redundancy and their outlook for job security at SMS InfoComm in 2026.

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SMS InfoComm

SMS InfoComm Reviews

Compare reviews

3.1

57% would recommend to a friend

(172 total reviews)

Jerry Wang

67% approve of CEO

56% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.1

Culture and values

3.1

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

SMS InfoComm has an employee rating of 3.1 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMS InfoComm employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

172 reviews

5.0

31 Mar 2026

Flexible work-from-home option with 401k benefits

Business analyst

Recommend

CEO approval

Business outlook

Pros

can work from home and 401k

Cons

not so much i can think of

3.0

25 Mar 2026

Working environment

Part time package handler

Recommend

CEO approval

Business outlook

Pros

Friendly staff and helpful colleagues

Cons

High turnover rate in company

3.0

26 Jan 2026

Decent foot in the door

Server repair technician

Recommend

CEO approval

Business outlook

Pros

* Easy to get hired. * A lot of employees leave for much higher paying jobs at data centers. * I find the job very enjoyable.

Cons

* High turnover rate * Can range from very busy to very quiet day by day, so there's not a lot of consistency in the work. * Most employees will stick to one service type, and it won't always be glamorous or teach you things. * The training entirely depends on your shift, so it can range from very good to very poor.

Viewing 1 - 3 of 172 Reviews

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Jobs at SMS InfoComm

Assistant Project Manager - Account

Generalist - Human Resource

Tech - L1 Server Repair CA

Tech - L1 Server Repair CA