Secureworks Reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

715 reviews
3.0
31 Jan 2018

A house of cards

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- There are a lot of highly intelligent, motivated and capable people working here - Free pastries on Tuesdays, fruit and coffee always available - Flexible / remote working - CTU are an asset to the company There is a good sense of team spirit and the office is pretty laid back. Some managers are better than others at facilitating training and development opportunities, but personal development is generally encouraged, especially GIAC certification. The office is in a good location and feels fairly modern. They're also really keen on hiring graduates and the starting salaries are good.

Cons

- SecureWorks have laid off a lot of people to appease shareholders - Career progression is minimal - Many internal systems feel like they're held together with rubber bands and sellotape - Too US centric, EMEA needs its own vision for what works over here - No clear strategy from leadership, a lot of doublespeak The recent layoffs have been demoralising and in many cases damaging to departments. At the recent company meeting the layoffs weren't even mentioned, making us feel like management are trying to sweep things under the carpet and carry on as normal. Our core values have changed slightly from being honest and open with integrity to the catch-all "do the right thing" - that could mean anything. No clear indication of the company roadmap or strategy. You sometimes get the feeling that management don't really know what they want and this is bad because the company desperately needs to turn a profit.

1.0
5 Jun 2018

review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with nice people. Good office location near city center.

Cons

Poor scope for progression, most decent jobs are for US only staff. I don't trust alot of these reviews after I overheard management saying they had been writing good reviews to counteract the poor ones.

2.0
6 Dec 2015
Recommend
CEO approval
Business outlook

Pros

The salary was good and colleagues friendly and helpful. Dell Secureworks allow flexitime and flexi place working. The company has a commitment to diversity and non discrimination which seems to be reflected in the variety of staff in the Edinburgh office (Though there were no West Indians, Africans, South America etc). Training was provided if there was a short term need for it.

Cons

Chaotic upper management out of touch with problems at lower levels. Excessive bureaucracy, process more important than progress. Unnecessarily complex processes and too many processes - Someone started a process to remove unnecessary processes. No scope for long term development of technical staff and very limited scope for transfer from technical to managerial stream: managers had management jobs sewn up and none were advertised internally. Constant need to market yourself within the company and team. Colleague were friendly but tended to OCD which delayed progress. Agile was badly implemented. Management unable to detect signs of burnout.

Viewing 1 - 3 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.