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    Sephora Reviews

    Updated 13 Nov 2019

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    3.5
    68%
    Recommend to a Friend
    80%
    Approve of CEO
    Sephora CEO Chris de Lapuente
    Chris de Lapuente
    79 Ratings
    Pros
    Cons

    • "Work life balance is good but sometimes this means they offer less hours" (in 243 reviews)

    • "No work life balance if you are a full time employee" (in 118 reviews)

    More Pros and Cons

    1. "Makeup pro"

      StarStarStarStarStar
      Former Employee - Makeup Artist 

      I worked at Sephora part-time for more than 3 years

      Pros

      Was great hours and friends

      Cons

      None at all loved it

      Sephora2019-06-26

    2. "I came in with the right skills"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sephora Girl in London, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Sephora full-time for less than a year

      Pros

      Great access to cosmetics and other luxury products at discounted staff price. Good opportunity to grow and move within the company when showing the right skills. I love the samples, I can take them weekly. Amazing customers.

      Cons

      I didn't receive specific training for the role. Most of it involved face to face and communication skills. I was put on certain targets that I had to hit. The reason I got really good was because of a past work experience and training with Mr Boyd Parker focusing the team work and customer facing skills. Once I showed the same results with Sephora, I was then given more credit.

      Sephora2019-08-02
      3. Join the Sephora team
      See Our Latest Jobs

    3. "CRM Project Manager Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Sephora full-time

      Pros

      Amazing team, new projects everyday

      Cons

      Long hours, work and life time balance not always respected

      Sephora2017-12-02

    4. "beauty advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Sephora part-time

      Pros

      good discounts good environment good hours

      Cons

      petty workers discrimination sometimes hard to schedule off

      Sephora2017-10-10

    5. "Great place to learn & grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Salt Lake City, UT
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Sephora full-time for more than 5 years

      Pros

      •Strong company culture & values •Career advancement opportunities if you’re willing to work hard & apply feedback •Store teams feel like family •It’s an equal balance of having fun & working hard •Benefits & 401k matching options •Getting to work with clients and helping them feel their best is very rewarding •You’re allowed to be yourself & look however you want.. makeup/no makeup/tattoos/piercings

      Cons

      •”Work life balance” is not a real thing when it comes to retail •Favoritism and politics are becoming more frequent •Decreased focus on training employees •Kinda sorta turning into Ulta

      Advice to Management

      Integrity & honesty are really important when it comes to strengthening or weakening a company culture. Everything you do trickles down to the store level. Don’t be a robot, talk to us like we’re people & try to get to know the people working in your stores. Also, celebrate successes.

      Sephora2019-11-14

    6. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Mid Level Management in Nashville, TN
      Recommends
      Approves of CEO

      I worked at Sephora full-time for more than 5 years

      Pros

      Brand training, growth, development

      Cons

      Hours aren’t always conducive to having a family work life balance

      Sephora2019-11-11

    7. "Nice job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Fragrance Consultant in Beachwood, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Sephora part-time for more than 5 years

      Pros

      I've worked in different worlds at Sephora! Fragrance is one of my favorite worlds to work in. You get great fragrance training you learn about new fragrances plus you get free fragrance gratis.

      Cons

      Sometimes doing fragrance samples especially men's cologne can be a little annoying! But I understand that clients want to try the fragments before they buy it

      Advice to Management

      Try to develop cast members who have been with the company for a long time. Sometimes it seems like those who have been working for only 3-4 months get promoted faster than those who already been loyal with the company for years.

      Sephora2019-11-11

    8. "ups and downs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Skin Care Consultant in Los Angeles, CA
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Sephora full-time for more than 3 years

      Pros

      Fun, Fast paced, great team, really encouraged great work life balance values /management was great in the beginning

      Cons

      management at my store location did not develop you unless you were a favorite

      Advice to Management

      please look at the numbers your employees are pulling in and their customer satisfaction reviews when they are looking to grow in the company and don't play favorites

      Sephora2019-11-09

    9. "one of the best"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Color Consultant 
      Recommends

      I worked at Sephora part-time for more than a year

      Pros

      loved working here. free makeup, fun environment, the discount, the friends - such a great job for someone who is in school and loves makeup!

      Cons

      the hours we tough because i worked at a location that didn’t close until midnight. retail in general is a hard lifestyle to maintain as an adult, so that’s something to keep in mind.

      Sephora2019-11-06

    10. "Fun Part Time"

      StarStarStarStarStar
      Former Employee - Color Consultant 

      I worked at Sephora part-time for more than 3 years

      Pros

      Getting the customer what they need and want!

      Cons

      No hours and seemed to be always understaffed?

      Advice to Management

      Not everyone is trying to steal. Allow your employees to make judgement calls.

      Sephora2019-11-06
    Found 3800 reviews
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