Shake Shack Reviews

3.3

40% would recommend to a friend

(124 total reviews)

41% positive business outlook

Shake Shack has an employee rating of 3.3 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

124 reviews
5.0
21 Apr 2026

F&B Service Crew

Recommend
CEO approval
Business outlook

Pros

Fast paced environment. Pay is decent. Bonus if you a hit a minimum number of hours.

Cons

Can get oily in the kitchen.

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good work enviroment and nice people. everyone is so nice

Cons

too demanding and lack of understanding for employees time

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great work and environment and management cares alot

Cons

It can get stressful sometimes dealing with customer service however

Viewing 1 - 3 of 124 Reviews

Glassdoor has 126 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.