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      Shift4

      Engaged employer

      Shift4 Reviews

      3.3

      47% would recommend to a friend

      (417 total reviews)
      avatar

      Taylor Lauber

      50% approve of CEO

      52% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.2

      Culture and values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Shift4 has an employee rating of 3.3 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      417 reviews
      5.0
      7 Jan 2026

      Passionate with family values

      Sales and training coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Due to the size of the business it was very easy to communicate with the team. Very passionate group of hardworking individuals. Always striving to exceed Kind and helpful environment for staff

      Cons

      Due to its small size, opportunities for promotion were limited, and it felt as though the company was reaching its growth limits.

      avatar
      Shift4 Response
      1mo
      Thank you for taking the time to share your experience with Shift4. Your feedback is invaluable to us as we strive to create a supportive and fulfilling work environment for all our employees. Thank you for being a valuable member of our team, and we look forward to supporting your growth and success in the future.
      3.0
      28 Oct 2025

      The team is what makes it bearable

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - You get to learn about the payment processing & POS provider industry. - Career progression available. - Get to talk to interesting people sometimes. - Your coworkers are what get you through the day.

      Cons

      - High call traffic. - Many of the customers are incredibly rude, and as a customer service rep, you are expected to just deal with it. It's very mentally draining, and they don't ban abusive callers.

      avatar
      Shift4 Response
      6mo
      Thank you for sharing your review about Shift4. We appreciate your feedback, which includes both positive aspects such as learning about the payment processing & POS provider industry and career progression, as well as concerns regarding high call traffic and rude customers. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.
      5.0
      15 Sept 2025

      Great place to work

      Svp-commerce
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture, collaboration, innovation, smart people

      Cons

      None - multicultural and lots of opportunity

      avatar
      Shift4 Response
      6mo
      Thank you for taking the time to share your positive feedback about Shift4. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Your feedback motivates us to continue striving for excellence and providing the best possible experience for all our employees.
      Viewing 1 - 3 of 417 Reviews
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      ReviewsShift4 reviews

      Glassdoor has 435 Shift4 reviews submitted anonymously by Shift4 employees. Read employee reviews and ratings on Glassdoor to decide if Shift4 is right for you.