Reviews by job title

9 reviews
1.0
20 Mar 2026

Only good for experience

Recommend
CEO approval
Business outlook

Pros

- Most positions are fully remote and offer a flexible schedule. - Great resume booster for any entry-level or mid-level position. - As always, some employees are genuinely driven and show strong character.

Cons

- Very low pay even after years at the company. Raises are rare, minimal, and fail to recognize high performance or additional responsibilities. Competitors in the same industry offer higher starting salaries than what employees here can earn even after several years. - Most workers are contractors with no benefits. This includes no PTO, health insurance, or retirement contributions. - No extra compensation during holidays or high-demand periods. Employees are expected to handle increased workload without incentives. - Management is inconsistent and lacks accountability. Decisions are frequently reversed, poorly planned, or last-minute. - Favoritism and nepotism affect decision-making. Personal relationships often outweigh merit. - AI is overused and poorly implemented. Low-quality outputs are accepted as long as they appear “good enough,” and it is difficult to challenge this because the CEO constantly overrides and undercuts leadership. - Extremely invasive employee monitoring is in place. Tracking includes activity, mouse tracking, periodic screenshots, and detailed computer usage information.

2.0
8 Oct 2024

Decent for experience

Recommend
CEO approval
Business outlook

Pros

Gains some good experience for the tech / server field Wouldn't look bad on a resume Remote work Decent PTO and benefits for employees

Cons

Poorly managed Constant and clear nepotism Poor wages, extremely rare raises or bonuses Only cares about numbers, you will be overworked No career progression Condescending seniors Inadequate routes for escalation or communication Neglect, avoidance, denial, or willful ignorance of major issues with everything ranging from culture to product deficiencies

1.0
15 Jan 2025

Stay Away!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fully Remote Work - Fully Flexible Work

Cons

- Remote work has no additional perks (little/no merch or other gifts are sent to employees to offset the cost of office perks). - Fully flexible work often means you are expected to be available over weekends and outside work hours. - Extremely intrusive performance and tracking that includes second-by-second logging & screenshot captures. - No benefits, and employment is unavailable to most (contractors don't get basics like PTO, Health Insurance, etc.). - Little Job Security (Lay-offs happen at will and without notice). - Virtually no transparency or data-based decision-making (no openness about company KPI). - Huge HR department for a tiny company (2x the size of companies twice as big as well). - Nepotism in large quantities (multiple conflicts of interest among all of the leadership team and other staff members). - Poor salaries at all levels of experience & leadership. - Little job growth opportunities. - No leadership experience within leadership. Every since COVID there is no shortage of companies that treat their remote staff normally. You can really do better than this place.

3.0
16 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Good first job - Good community & met some amazing people - Work from home - Flexible working - Good step into customer service/IT

Cons

- Bare minimum for employee benefits - Hired at the height of COVID, have now laid off nearly 50% of staff - Micromanagement by supervisors - Little to no CEO oversight - Conflict of roles by some staff - Lack of career opportunities/learning - Training is per supervisor - Bonuses promised but never followed through - Immature environment - CEO sees everyone as expendable

5.0
29 Aug 2022

Almost perfect

Recommend
CEO approval
Business outlook

Pros

Go ahead, read the cons first and then come back to this if you're still interested, as quite literally everything else I have to say about working here is incredibly positive. Let's start with the biggest benefit of working here: Flexibility. For many, it's the primary reason most of us work here. It's like working at an MLM that isn't a Pyramid Scheme --only you're not your own boss and you don't need to buy and fail to sell excess amounts of snake oil. Even in customer support, you can work from anywhere and set your own hours on your terms, on the day of and can clock in and out as you please. Management also strongly hires from within, meaning the vast majority of team members across all departments started out as support operators. The company is also incredibly transparent and hosts quarterly and monthly meetings on other departments progress and makes the documentation of other departments available to everyone within the company --as well as meeting notes from leadership meetings. Because of the high level of transparency and internal hiring, people from other departments are often able to work together on issues that would otherwise typically end up being siloed.

Cons

For years, pay and actual benefits have long been uncompetitive in the US market (90% of the team are contractors) and have led to many people leaving Shockbyte for higher paying opportunities or having worked second jobs (e.g. DoorDash, Starbucks, etc.) to make ends meet or receive crucial benefits like PTO and Health Care. While management seems invested in their contractors and long-term careers at Shockbyte with pay having significantly improved since I joined and benefits and employment are on the way, it's still unclear how comprehensive or competitive they'll be.

1.0
3 Jul 2023

Issues with Management & HR

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Partially flexible work - Great team

Cons

- HR is overbearing and actively restricting opportunities (very hard to get a new role/new salary). - Management cares little for overall satisfaction. - Nonexistant pay and minimal benefits.

5.0
29 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Recognizes employee dedication and effort Encourages creative problem-solving Supports remote work Offers flexible work schedules Full health insurance coverage for employees Transparent and engaged CEO Emphasizes role growth over formal education Values mental health as overall well-being Complimentary merchandise + server hosting

Cons

Lower than average salaries (start-up company) Limited employment opportunities; part-time roles often contracted Challenges with asynchronous work coordination No paid time off or benefits for non-employees

Viewing 1 - 3 of 9 Reviews

Glassdoor has 52 Shockbyte reviews submitted anonymously by Shockbyte employees. Read employee reviews and ratings on Glassdoor to decide if Shockbyte is right for you.