SilverSky Reviews

3.4

52% would recommend to a friend

(129 total reviews)

Richard Dobrow

55% approve of CEO

34% positive business outlook

SilverSky has an employee rating of 3.4 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverSky employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
1.0
12 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Some nice people, remote working

Cons

Analysts were expected to go through 300 tickets per day (copy-paste-close type of deal), but no one seemed to pay any attention to refining alert logic to reduce the false positives volume. Thousands of tickets are just not being looked at. Agents in other countries that could be upskilled to help with the workload, but nobody does it. They just don't seem interested in fixing their problems, just adding more & more customers exacerbating the problem. Morale was nonexistent, pay raises were an insult or nonexistent. CEO seemed like a good guy, I'm not sure if he's aware of the situation on the ground

2.0
13 Apr 2025
Recommend
CEO approval
Business outlook

Pros

- Good workers (The people you see daily are good folks) - Some benefits - Nice office (Thanks to Cygilant, not SilverSky)

Cons

- Clueless senior leadership (Fired the only good talent they had, everyone else who could; left.) - American company bought Cygilant and completely gutted it, now its a shell of it's former self - Company is on borrowed time - Salary isn't good for the work you do - CEO could be a myth, never had contact with him (Not even company wide comms)

Viewing 1 - 3 of 129 Reviews

Glassdoor has 131 SilverSky reviews submitted anonymously by SilverSky employees. Read employee reviews and ratings on Glassdoor to decide if SilverSky is right for you.