Does Sitel Tecnologia da Informação e Telecom pay their employees well?

According to anonymously submitted Glassdoor reviews, Sitel Tecnologia da Informação e Telecom employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Sitel Tecnologia da Informação e Telecom. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sitel Tecnologia da Informação e Telecom?

56% of Sitel Tecnologia da Informação e Telecom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sitel Tecnologia da Informação e Telecom 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sitel Tecnologia da Informação e Telecom?

Customer Service Representative (46) , Analista De Suporte (9) , Customer Service Representative (CSR) (9) , Customer Service (7) , Call Center Agent (6) , Operador De Telemarketing (6) , Atendente De Call Center (5) , Analista De Suporte Técnico (4) , Customer Service Advisor (4) , Analista (3) , Analista De Suporte Júnior (3) , Analista Júnior (3) , Analista de atendimento (3) , Call Center Representative (3) , Customer Service Agent (3)

What are the pros of working at Sitel Tecnologia da Informação e Telecom according to real employee reviews?

"Good training as well as onboarding" ((in 9 reviews)); "Good flexibility, work from home" ((in 7 reviews)); "Transport and salary is good" ((in 5 reviews)); "Good hours , nice people, and was a remote job" ((in 4 reviews)); "Always have opportunities to grow" ((in 3 reviews))

What are the cons of working at Sitel Tecnologia da Informação e Telecom according to real employee reviews?

"Too many workers in one building, don't care about their employees, no flexibility, poor management." ((in 6 reviews)); "Low pay and no raises" ((in 5 reviews)); "Long hours which can be frustrating" ((in 3 reviews))

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Sitel Tecnologia da Informação e Telecom

Sitel Tecnologia da Informação e Telecom Reviews

3.5

56% would recommend to a friend

(131 total reviews)

47% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.3

Career opportunities

3.2

Culture and values

3.2

Work/Life balance

3.1

Senior management

2.8

Compensation and benefits

Sitel Tecnologia da Informação e Telecom has an employee rating of 3.5 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sitel Tecnologia da Informação e Telecom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

131 reviews

3.0

20 Apr 2026

Fine

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Routine and the schedule was good

Cons

Management was not good in my opinion

4.0

3 Apr 2026

Great job

Sles representative

Recommend

CEO approval

Business outlook

Pros

Good training as well as onboarding

Cons

Lack of professional development in the long term

4.0

21 Mar 2026

Nice company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good company good work culture nice food

Cons

Too many metrics for employees

Viewing 1 - 3 of 131 Reviews

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Reviews by job title

Fine

Great job

Nice company

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